{"id":15681,"date":"2022-11-03T14:57:02","date_gmt":"2022-11-03T03:57:02","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?p=15681"},"modified":"2024-08-14T11:35:31","modified_gmt":"2024-08-14T01:35:31","slug":"guide-tplink-deco-router-nbn-fttn","status":"publish","type":"post","link":"https:\/\/www.letsbemates.com.au\/mate\/guide-tplink-deco-router-nbn-fttn\/","title":{"rendered":"How to setup your TP-Link Deco mesh router for nbn FTTN\/FTTB"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":15686,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[90,91],"tags":[],"acf":{"steps_rep":[{"label":"Get online with MATE Connect (IPoE)","content":"<p><strong>This guide covers the nbn connection types <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-node-fttn\/\">Fibre to the Node (FTTN)<\/a> and <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-building-fttb\/\">Fibre to the Building (FTTB)<\/a>.<\/strong><\/p>\n<p><strong>To set up your TP-Link Deco for nbn <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-premises-fttp\/\">Fibre to the Premises (FTTP)<\/a>, <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-hybrid-fibre-coaxial-hfc\/\">Hybrid Fibre Coaxial (HFC)<\/a>, <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-curb-fttc\/\">Fibre to the Curb (FTTC)<\/a> or <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fixed-wireless\/\">Fixed Wireless<\/a>, refer to our <a href=\"https:\/\/www.letsbemates.com.au\/mate\/guide-tplink-deco-router-nbn-fttp\/\">setup guide for the non-DSL Deco range<\/a>.<\/strong><\/p>\n<hr \/>\n<p>The information below covers a range of of DSL-enabled <a href=\"https:\/\/www.tp-link.com\/au\/home-networking\/deco\/\">TP-Link Deco models<\/a> including X73-DSL, X20-DSL and more.<\/p>\n<hr \/>\n<p>When you have received your activation email from us, you can proceed with configuring your modem\/router to connect to the internet.<\/p>\n<h4>Step 1<\/h4>\n<p>Ensure your modem\/router is plugged in to the wall and powered ON. Once your device has powered on, perform a HARD RESET to clear any previous ISP settings. To perform a hard reset:<\/p>\n<ul>\n<li>Locate the small &#8216;RESET&#8217; button on your device.<\/li>\n<li>Press for 1 second and release to reset Deco to factory default settings. The light turning pulsing yellow indicates a successful rest.<\/li>\n<\/ul>\n<p>Once your device has finished performing the reset sequence, you will now need to plug an RJ-11 telephone cable from DSL port on the back of your modem\/router to the DSL telephone wall socket located in your home (as per your activation instructions).<\/p>\n<p>Your device should connect to the internet straight away, this is indicated by a solid green light on your modem. Allow up to 5 minutes for this.<\/p>\n<p><strong>If you are still offline<\/strong>, proceed to next steps below for an alternate option to try and get online.<\/p>\n<h4>Step 2<\/h4>\n<p>Plug the included power cable for the Deco unit into a power point and turn the power on. Plug the other end into the round power port on the back of the Deco unit.<\/p>\n<p>Plug your Deco mesh router into your telephone wall socket using an RJ-11 telephone cable.<\/p>\n<p>One end of the telephone cable needs to be plugged into the <strong><span style=\"color: #ff0000;\">DSL<\/span><\/strong> port on the back of the Deco outer and the other end into the telephone wall socket in your home.<\/p>\n<p>The LED light on your Deco should pulse blue when ready.<\/p>\n<h4>Step 3<\/h4>\n<p>Download and install the <a href=\"https:\/\/www.tp-link.com\/au\/support\/faq\/1593\/\">TP-Link Deco app<\/a> for <a href=\"https:\/\/apps.apple.com\/au\/app\/tp-link-deco\/id1186159417\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.tplink.tpm5&amp;hl=en_AU&amp;gl=US\">Android<\/a> devices. The app will walk you through the setup process and will be required to configure your MATE internet connection.<\/p>\n<p>The Deco app allows you to quickly and easily install and manage your Deco Whole Home Mesh Wi-Fi System. You can also monitor your home Wi-Fi connection from anywhere, and make changes right from your smartphone or tablet.<\/p>\n<p>Once installed, open the app and use your TP-Link ID to log in. If you don\u2019t have a TP-Link ID, you&#8217;ll need to sign up first.<\/p>\n<p>Note: If you have already have a TP-Link ID but forgot your login password, tap <span style=\"color: #00ccff;\">Forgot password<\/span>. The Deco app will guide you through the process of resetting this.<\/p>\n<p>Start the setup process.<\/p>\n<h4>Step 4<\/h4>\n<p>During the Deco setup process, you&#8217;ll be asked to Connect your Deco to the internet. You will be asked to <span style=\"color: #00ccff;\">&#8216;Choose an operation mode&#8217;.<\/span> Please ensure you select\u00a0<strong>DSL MODEM ROUTER.\u00a0<\/strong>Tap <strong>&#8216;Next&#8217;.\u00a0<\/strong><\/p>\n<p>In this section, you&#8217;ll need to enter your nbn internet service details.<\/p>\n<p>On the <em><strong>Select your ISP (Internet Service Provider)<\/strong><\/em> screen:<\/p>\n<ol>\n<li>Select <span style=\"color: #ff0000;\"><strong>Australia<\/strong><\/span> as the Region;<\/li>\n<li>Select <span style=\"color: #ff0000;\"><strong>Other<\/strong><\/span> as the ISP.<\/li>\n<\/ol>\n<p>On the <em><strong>Select your internet connection type<\/strong><\/em> screen:<\/p>\n<ol>\n<li>Select <span style=\"color: #ff0000;\"><strong>Dynamic IP.<\/strong><\/span><\/li>\n<\/ol>\n<p>Tap on \u201c<span style=\"color: #ff0000;\"><strong>Next<\/strong><\/span>\u201d and complete the Deco setup, which will include choosing a Wi-Fi name and Wi-Fi password for your new network.<\/p>\n<p><strong>If the LED on your Deco does not turn solid green after 5 minutes, please use the alternate PPPoE instructions below to come online.\u00a0<\/strong><\/p>\n"},{"label":"Get online with PPPoE: Step 1","content":"<p>Plug the included power cable for the Deco unit into a power point and turn the power on. Plug the other end into the round power port on the back of the Deco unit.<\/p>\n<p>Plug your Deco mesh router into your telephone wall socket using an RJ-11 telephone cable.<\/p>\n<p>One end of the telephone cable needs to be plugged into the <strong><span style=\"color: #ff0000;\">DSL<\/span><\/strong> port on the back of the Deco outer and the other end into the telephone wall socket in your home.<\/p>\n<p>The LED light on your Deco should pulse blue when ready.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-15685 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL-Rear.png\" alt=\"Deco X20 Dsl Rear\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL-Rear.png 900w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL-Rear-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n"},{"label":"Get online with PPPoE: Step 2","content":"<p>Download and install the <a href=\"https:\/\/www.tp-link.com\/au\/support\/faq\/1593\/\">TP-Link Deco app<\/a> for <a href=\"https:\/\/apps.apple.com\/au\/app\/tp-link-deco\/id1186159417\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.tplink.tpm5&amp;hl=en_AU&amp;gl=US\">Android<\/a> devices. The app will walk you through the setup process and will be required to configure your MATE internet connection.<\/p>\n<p>The Deco app allows you to quickly and easily install and manage your Deco Whole Home Mesh Wi-Fi System. You can also monitor your home Wi-Fi connection from anywhere, and make changes right from your smartphone or tablet.<\/p>\n<p>Once installed, open the app and use your TP-Link ID to log in. If you don\u2019t have a TP-Link ID, you&#8217;ll need to sign up first.<\/p>\n<p>Note: If you have already have a TP-Link ID but forgot your login password, tap <span style=\"color: #00ccff;\">Forgot password<\/span>. The Deco app will guide you through the process of resetting this.<\/p>\n<p>Start the setup process.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-15686 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL.png\" alt=\"Deco X20 Dsl\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL.png 900w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/Deco-X20-DSL-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n"},{"label":"Get online with PPPoE: Step 3","content":"<p>During the Deco setup process, you&#8217;ll be asked to Connect your Deco to the internet. In this section, you&#8217;ll need to enter your nbn internet service details provided to you by MATE.<\/p>\n<p>On the <em><strong>Select your ISP (Internet Service Provider)<\/strong><\/em> screen:<\/p>\n<ol>\n<li>Select <span style=\"color: #ff0000;\"><strong>Australia<\/strong><\/span> as the Region;<\/li>\n<li>Select <span style=\"color: #ff0000;\"><strong>Other<\/strong><\/span> as the ISP.<\/li>\n<\/ol>\n<p>On the <em><strong>Select your internet connection type<\/strong><\/em> screen:<\/p>\n<ol>\n<li>Select <span style=\"color: #ff0000;\"><strong>PPPoE <\/strong><span style=\"color: #000000;\">Internet Connection Type;<\/span><\/span><\/li>\n<li>Enter your MATE service username in the Username field. This will be in the following format: <span style=\"color: #ff0000;\"><strong>a000000@matenbn.com.au<\/strong><\/span><\/li>\n<li>Enter your MATE service password in the Password field. This will be in the following format: <span style=\"color: #ff0000;\"><strong>1234567<\/strong><\/span><\/li>\n<\/ol>\n<p>Your MATE service username and password would have been emailed to you during the order process.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-15678\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/10\/Modem-Guide-Images.png\" alt=\"TP-Link Deco app\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/10\/Modem-Guide-Images.png 900w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/10\/Modem-Guide-Images-768x512.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>Tap on \u201c<span style=\"color: #ff0000;\"><strong>Next<\/strong><\/span>\u201d and complete the Deco setup, which will include choosing a Wi name and WiFi password for your new network.<\/p>\n<p>If the LED on your Deco does not turn solid green after 5 minutes, please <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">contact our support team<\/a> for further troubleshooting.<\/p>\n"},{"label":"Download a user guide for your modem","content":"<h4><a href=\"https:\/\/www.tp-link.com\/au\/support\/download\/\">TP-Link Download Centre<\/a><\/h4>\n<p><span style=\"font-size: 14px;\">Select your Deco model number to download all available support documentation<\/span><\/p>\n"}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - 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