{"id":8161,"date":"2019-07-19T12:01:30","date_gmt":"2019-07-19T02:01:30","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?page_id=8161"},"modified":"2025-11-27T15:26:26","modified_gmt":"2025-11-27T04:26:26","slug":"fixed-wireless-byo-modem","status":"publish","type":"page","link":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/","title":{"rendered":"nbn Fixed Wireless \u2013 BYO modem\/router setup guide"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/setup-guides.php","meta":[],"acf":{"steps_rep":[{"label":"Step 1: Locate the nbn connection box","content":"<p>Find the indoor nbn Fixed Wireless connection box in your home. This will usually be installed in a garage or main living area, but may be located in an odd location such as a wardrobe, cupboard or underneath a staircase.<\/p>\n<p>Ensure you check your entire home for the nbn Fixed Wireless connection box including any unusual places that you may not expect.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-8181\" style=\"display: block; margin: 0 auto;\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/nbn-antenna.jpg\" alt=\"Nbn Co Device (1)\" width=\"801\" height=\"490\" \/><\/p>\n"},{"label":"Step 2: Connect your modem\/router","content":"<p>You will need to plug your modem\/router into your nbn Fixed Wireless connection box.<\/p>\n<p>First, ensure that the included power cable from the power port on the back of the nbn Fixed Wireless connection box is plugged in and secure. Plug the other end of the power cable into a power wall outlet in your home and switch the powerpoint on.<\/p>\n<p>After a few minutes, you should notice the POWER, STATUS and ODU lights on the front of the device turn solid green. You should also see at least one SIGNAL STRENGTH light on (this will usually be flashing).<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #fff8e1; border-left: 5px solid #ffb300;\" role=\"note\" aria-label=\"Helpful info\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> If the STATUS or ODU lights on your nbn Fixed Wireless connection box remain red or are off, please <a style=\"color: #ff6f00; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">contact our support team<\/a> for further troubleshooting.<\/div>\n<p>Now, take your modem\/router&#8217;s power supply cable and use it to connect your modem\/router&#8217;s power port to an electrical outlet. Switch the power outlet on.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-8183\" style=\"display: block; margin: 0 auto;\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/nbn-device-1.jpg\" alt=\"Nbn Device (1)\" width=\"801\" height=\"249\" \/><\/p>\n<p>Take the included Ethernet cable and plug one end into the required port marked UNI-D or PORT on the bottom of the nbn Fixed Wireless connection box.<\/p>\n<p>The active UNI-D\/PORT would have been sent to you via email and SMS \u2013 in many cases, this is usually UNI-D\/PORT 1 but may be another number such as UNI-D\/PORT 2, UNI-D\/PORT 3 or UNI-D\/PORT 4.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-8185\" style=\"display: block; margin: 0 auto;\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/nbn-connection-box-1.jpg\" alt=\"Nbn Connection Box (1)\" width=\"747\" height=\"338\" \/><\/p>\n<p>Plug the other end of this Ethernet cable into the WAN port on your modem\/router. The WAN port may be labelled INTERNET, WAN\/LAN or FIBRE depending on the make and model of your modem\/router.<\/p>\n"},{"label":"Step 3: Configure your modem\/router","content":"<ol>\n<li>Make sure your Ethernet cable is connected from the active UNI-D\/PORT port on the nbn connection box to the WAN port on your modem\/router.<\/li>\n<li>Connect a computer, laptop, smartphone, or tablet to your modem\/router using Wi-Fi or an Ethernet cable.<\/li>\n<li>Open a web browser and enter your modem\/router\u2019s default IP address (often 192.168.1.1, 192.168.20.1, 10.1.1.1 or 10.0.0.138). You can usually find this printed on the back or bottom of the device.<\/li>\n<li>Log in using the default username (usually <strong>admin<\/strong>) and password (usually <strong>admin<\/strong> or <strong>password<\/strong>). If these don\u2019t work, check your modem\u2019s manual, manufacturer\u2019s website, or perform a factory reset.<\/li>\n<li>Locate the Internet Setup or WAN Setup section. If your modem has a Setup Wizard, follow it. When prompted for connection settings, enter:\n<ul>\n<li>Connection Type \/ Encapsulation: <strong>PPPoE (preferred)<\/strong> or <strong>IPoE\/DHCP<\/strong><\/li>\n<li>Service Type \/ Access Type: <strong>Ethernet WAN<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>If using PPPoE, enter the username and password from your MATE welcome email.<\/li>\n<li>Enable IPv6 if available, set to DHCPv6 or Auto Config (SLAAC).<\/li>\n<li>Save your settings and wait for your modem to connect. Lights should be green, blue or another \u2018positive\u2019 colour. Some lights may flash to indicate activity.<\/li>\n<li>Test your connection by visiting a website. If it works, you\u2019re online.<\/li>\n<\/ol>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e7f3fe; border-left: 5px solid #2196f3;\" role=\"note\" aria-label=\"Helpful tip\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> If you get stuck during setup or your modem won\u2019t connect, <a style=\"color: #2196f3; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">contact our support team<\/a>.<\/div>\n"}],"wp_breadcrumbs":"nbn Fixed Wireless \u2013 BYO modem setup guide","has_parent":true,"mate_custom_head_html_content":"","parent_title":"Connection Guides","parent_link":{"title":"","url":"\/setup-guides","target":"_blank"}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fixed Wireless - BYO Modem - Steps to Take | MATE<\/title>\n<meta name=\"description\" content=\"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fixed Wireless - BYO Modem - Steps to Take | MATE\" \/>\n<meta property=\"og:description\" content=\"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T04:26:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/\",\"name\":\"Fixed Wireless - BYO Modem - Steps to Take | MATE\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\"},\"datePublished\":\"2019-07-19T02:01:30+00:00\",\"dateModified\":\"2025-11-27T04:26:26+00:00\",\"description\":\"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.letsbemates.com.au\/mate\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"nbn Fixed Wireless \u2013 BYO modem\/router setup guide\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"name\":\"mate\",\"description\":\"Mate Site\",\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\",\"name\":\"Mate Communicate\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"contentUrl\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"width\":115,\"height\":31,\"caption\":\"Mate Communicate\"},\"image\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/matecommunicate\",\"https:\/\/twitter.com\/matecommunicate\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fixed Wireless - BYO Modem - Steps to Take | MATE","description":"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/","og_locale":"en_US","og_type":"article","og_title":"Fixed Wireless - BYO Modem - Steps to Take | MATE","og_description":"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!","og_url":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/","og_site_name":"mate","article_publisher":"https:\/\/www.facebook.com\/matecommunicate","article_modified_time":"2025-11-27T04:26:26+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@matecommunicate","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/","url":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/","name":"Fixed Wireless - BYO Modem - Steps to Take | MATE","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#website"},"datePublished":"2019-07-19T02:01:30+00:00","dateModified":"2025-11-27T04:26:26+00:00","description":"Setup and configure your fixed wireless BYO modem with this helpful guide from MATE! Visit our page for more internet setup guides or give us a call today!","breadcrumb":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.letsbemates.com.au\/mate\/fixed-wireless-byo-modem\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.letsbemates.com.au\/mate\/"},{"@type":"ListItem","position":2,"name":"nbn Fixed Wireless \u2013 BYO modem\/router setup guide"}]},{"@type":"WebSite","@id":"https:\/\/www.letsbemates.com.au\/mate\/#website","url":"https:\/\/www.letsbemates.com.au\/mate\/","name":"mate","description":"Mate Site","publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization","name":"Mate Communicate","url":"https:\/\/www.letsbemates.com.au\/mate\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/","url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","contentUrl":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","width":115,"height":31,"caption":"Mate Communicate"},"image":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/matecommunicate","https:\/\/twitter.com\/matecommunicate"]}]}},"_links":{"self":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/8161"}],"collection":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/comments?post=8161"}],"version-history":[{"count":13,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/8161\/revisions"}],"predecessor-version":[{"id":29407,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/8161\/revisions\/29407"}],"wp:attachment":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media?parent=8161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}