{"id":8140,"date":"2019-07-19T11:52:35","date_gmt":"2019-07-19T01:52:35","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?page_id=8140"},"modified":"2025-11-27T15:27:05","modified_gmt":"2025-11-27T04:27:05","slug":"fibre-to-the-premises-fttp-setup-byo-modem","status":"publish","type":"page","link":"https:\/\/www.letsbemates.com.au\/mate\/fibre-to-the-premises-fttp-setup-byo-modem\/","title":{"rendered":"nbn Fibre to the Premises (FTTP) – BYO modem\/router setup guide"},"content":{"rendered":"

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Find the indoor nbn FTTP connection box in your home. This will usually be installed in a garage but may be located in an odd location such as a wardrobe, cupboard or underneath a staircase. Ensure you check your entire home for the FTTP connection box including any unusual places that you may not expect.<\/p>\n

\"Nbn<\/p>\n

The FTTP connection box may be installed without a battery backup unit (as shown above) or with an optional battery backup unit. The image below shows the FTTP connection box installed alongside a battery backup unit.<\/p>\n

\ud83d\udca1 Just so you know:<\/span> The battery backup adds little value to an nbn FTTP service. If your power is cut, your FTTP connection box will continue to run for a limited time on the battery backup, but your modem\/router will not be powered, and any associated services such as an nbn home phone (VoIP) service will also stop working.<\/div>\n

\"Nbn<\/p>\n"},{"label":"Step 2: Plug in your modem\/router","content":"

You will need to plug your modem\/router into your FTTP connection box.<\/p>\n

First, remove the cover on the FTTP connection box to access the ports on the bottom. There are three versions of the FTTP connection box that may be installed, and your setup may include one of the models shown below:<\/p>\n

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\"FTTPFTTP connection box \u2013 one port<\/em>\n<\/div>\n

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\"FTTPFTTP connection box \u2013 four port<\/em>\n<\/div>\n<\/div>\n

Ensure that the included power cable from the power port on the FTTP connection box is plugged in and secure. Plug the other end of the power cable into a power wall outlet in your home and switch the powerpoint on.<\/p>\n

After a few minutes, you should notice the POWER and OPTICAL lights on the front of the NTD turn solid green. If you have a battery backup unit installed, the ALARM button may also be green.<\/p>\n

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\"FTTPFTTP connection box \u2013 one port<\/em>\n<\/div>\n

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\"FTTPFTTP connection box \u2013 four port<\/em>\n<\/div>\n<\/div>\n

\ud83d\udca1 Just so you know:<\/span> If the optical light on your FTTP connection box remains red or off, please contact our support team<\/a> for further troubleshooting.<\/div>\n

Now, take your modem\/router’s power supply cable and connect it to an electrical outlet. Switch the power outlet on.<\/p>\n

Take an Ethernet cable (typically blue, yellow, grey or white) and plug one end into the required port marked UNI-D or PORT on the back of the nbn FTTP connection box.<\/p>\n

If you have an FTTP connection box with four ports, the active UNI-D\/PORT would have been sent to you via email and SMS \u2013 in many cases, this is usually UNI-D\/PORT 1 but may be another number such as UNI-D\/PORT 2, UNI-D\/PORT 3 or UNI-D\/PORT 4.<\/p>\n

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\"FTTPFTTP connection box \u2013 one port<\/em>\n<\/div>\n

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\"FTTPFTTP connection box \u2013 four port<\/em>\n<\/div>\n<\/div>\n

Plug the other end of this Ethernet cable into the WAN port on your modem\/router. The WAN port may be labelled INTERNET, WAN\/LAN or FIBRE depending on the make and model of your modem\/router.<\/p>\n"},{"label":"Step 3: Configure your modem\/router","content":"

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  1. Make sure your Ethernet cable is connected from the active UNI-D\/PORT port on the nbn connection box to the WAN port on your modem\/router.<\/li>\n
  2. Connect a computer, laptop, smartphone, or tablet to your modem\/router using Wi-Fi or an Ethernet cable.<\/li>\n
  3. Open a web browser and enter your modem\/router\u2019s default IP address (often 192.168.1.1, 192.168.20.1, 10.1.1.1 or 10.0.0.138). You can usually find this printed on the back or bottom of the device.<\/li>\n
  4. Log in using the default username (usually admin<\/strong>) and password (usually admin<\/strong> or password<\/strong>). If these don\u2019t work, check your modem\u2019s manual, manufacturer\u2019s website, or perform a factory reset.<\/li>\n
  5. Locate the Internet Setup or WAN Setup section. If your modem has a Setup Wizard, follow it. When prompted for connection settings, enter:\n