{"id":8136,"date":"2019-07-19T11:48:56","date_gmt":"2019-07-19T01:48:56","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?page_id=8136"},"modified":"2025-11-27T15:37:15","modified_gmt":"2025-11-27T04:37:15","slug":"fibre-to-the-node-fttn-byo-modem","status":"publish","type":"page","link":"https:\/\/www.letsbemates.com.au\/mate\/fibre-to-the-node-fttn-byo-modem\/","title":{"rendered":"nbn Fibre to the Node (FTTN) – BYO modem setup guide"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/setup-guides.php","meta":[],"acf":{"steps_rep":[{"label":"Step 1: Find the telephone wall socket","content":"

Find the telephone wall socket in your home. They\u2019re most commonly found in the main living room space or bedrooms, but can sometimes be in the kitchen area. It should look something like the photo below. Make a note of all the sockets in your home, even ones that may be in non-ideal locations such as bedrooms.<\/p>\n

\"Locate<\/p>\n

If your home has an older style wall socket shown below (typically the plug is a yellow square with 3 prongs), you\u2019ll need to purchase a Jackson adapter that allows you to plug in a modern RJ11 phone cable. These adapters can be purchased at most electronics and computer stores.<\/p>\n

\"Older<\/p>\n

Disconnect all devices in your home such as telephones, modems, fax machines or anything else that is plugged into a telephone wall socket. It is very important that you have no other devices plugged into sockets in your home.<\/p>\n

\u2757 Important:<\/span> If you are porting your existing landline telephone number to an nbn phone (VoIP) service and need to keep using your landline phone until the port is completed (which can take up to six weeks), you\u2019ll need to use a VDSL in-line filter\/splitter. These can be purchased at most electronics stores. Learn more here<\/a>.<\/div>\n"},{"label":"Step 2: Connect your modem","content":"

Disconnect all devices such as telephones, fax machines, or other modems from any wall sockets in your home. It\u2019s important to have only your modem connected during setup.<\/p>\n

Connect your modem’s power supply to an electrical outlet and switch it on. Use a telephone cable to connect the DSL\/VDSL port on your modem to the telephone wall socket. The setup should look like the image below once complete.<\/p>\n

\"VDSL2<\/p>\n

Wait for the DSL light on your modem to turn solid. This can take up to 15 minutes. Do not unplug the device during this time.<\/p>\n

If the DSL<\/span> light on your modem does not turn solid after 15 minutes, and you have more than one wall socket in your home, try connecting the modem to each socket one by one. Power the modem off and on at each socket and leave it connected for up to 15 minutes until the DSL<\/span> light turns solid.<\/p>\n

\ud83d\udcac Need help?<\/strong> If the DSL light doesn\u2019t turn solid after trying all sockets, contact our Aussie-based support team<\/a> for assistance.<\/div>\n"},{"label":"Step 3: Configure your modem","content":"

If you\u2019re using your own modem\/router, it needs to be configured with your MATE nbn settings. You\u2019ll need a VDSL-capable modem\/router for FTTN connections.<\/p>\n

    \n
  1. Ensure the supplied telephone cable is connected from the DSL\/VDSL port on your modem to the wall socket. Confirm the power cable is connected and switched on.<\/li>\n
  2. Connect a device (computer, laptop, smartphone, or tablet) to your modem using Wi-Fi or an Ethernet cable.<\/li>\n
  3. Open a web browser and enter your modem\u2019s default IP address in the address bar (commonly 192.168.1.1, 192.168.20.1, 10.1.1.1, or 10.0.0.138). This is usually printed on the bottom or back of your device.<\/li>\n
  4. Log in with the default credentials (often username: admin<\/strong>, password: admin<\/strong> or password<\/strong>). If these don\u2019t work, check your modem\u2019s manual, the manufacturer\u2019s website, or perform a factory reset.<\/li>\n
  5. Locate the setup section (often called Setup Wizard, Quick Setup, or Internet Settings).<\/li>\n
  6. Enter the internet connection settings:\n