{"id":20361,"date":"2023-12-05T09:58:04","date_gmt":"2023-12-04T22:58:04","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?page_id=20361"},"modified":"2026-03-16T19:52:34","modified_gmt":"2026-03-16T08:52:34","slug":"esim","status":"publish","type":"page","link":"https:\/\/www.letsbemates.com.au\/mate\/esim\/","title":{"rendered":"eSIM | eSIM Plans in Australia &#8211; Instant Activation! | MATE"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-standalone.php","meta":[],"acf":{"wp_breadcrumbs":"eSIM","has_parent":true,"standalone_content":[{"acf_fc_layout":"content_w_image_slider","image_slider_position":true,"image_stick_to_bottom":true,"content_group":{"background_color":"#00b26b","remove_large_padding_on_text_content":false,"content":"<h1>Simple, fast and easy connection with eSIM!<\/h1>\n<p>Get connected almost instantly with eSIM now available on all MATE mobile plans!<\/p>\n<p>&nbsp;<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","button":"","bottom_images":[{"ID":14162,"id":14162,"title":"Product Review","filename":"product-review.png","filesize":3938,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","link":"https:\/\/www.letsbemates.com.au\/mate\/broadband-plans\/product-review\/","alt":"modem-for-nbn","author":"1","description":"","caption":"","name":"product-review","status":"inherit","uploaded_to":14112,"date":"2022-04-20 23:59:37","modified":"2022-10-11 04:46:05","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":215,"height":42,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review-150x42.png","thumbnail-width":150,"thumbnail-height":42,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","medium-width":215,"medium-height":42,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","medium_large-width":215,"medium_large-height":42,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","large-width":215,"large-height":42,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","1536x1536-width":215,"1536x1536-height":42,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/04\/product-review.png","2048x2048-width":215,"2048x2048-height":42}},{"ID":28186,"id":28186,"title":"5 Star Reviews Yellow","filename":"5-star-reviews-yellow.png","filesize":6926,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","link":"https:\/\/www.letsbemates.com.au\/mate\/5-star-reviews-yellow\/","alt":"5 Star Reviews Yellow","author":"8","description":"","caption":"","name":"5-star-reviews-yellow","status":"inherit","uploaded_to":0,"date":"2025-09-01 00:33:09","modified":"2025-09-01 00:33:09","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":186,"height":56,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow-150x56.png","thumbnail-width":150,"thumbnail-height":56,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","medium-width":186,"medium-height":56,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","medium_large-width":186,"medium_large-height":56,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","large-width":186,"large-height":56,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","1536x1536-width":186,"1536x1536-height":56,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/09\/5-star-reviews-yellow.png","2048x2048-width":186,"2048x2048-height":56}}]},"image_slider":[{"ID":26874,"id":26874,"title":"Partners on mobile phones","filename":"19.png","filesize":809734,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19.png","link":"https:\/\/www.letsbemates.com.au\/mate\/become-a-partner\/19-3\/","alt":"Partners on mobile phones","author":"15","description":"Partners on mobile phones","caption":"Partners on mobile phones","name":"19-3","status":"inherit","uploaded_to":17973,"date":"2025-05-27 06:27:31","modified":"2025-11-06 06:07:20","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":950,"height":650,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19-768x525.png","medium_large-width":768,"medium_large-height":525,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19.png","large-width":950,"large-height":650,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19.png","1536x1536-width":950,"1536x1536-height":650,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/19.png","2048x2048-width":950,"2048x2048-height":650}}]},{"acf_fc_layout":"50__50_content","align_middle":true,"full_width_column":false,"right_content":{"type":true,"position_bottom":false,"content":"<h2>Instant activation<\/h2>\n<h4>Say goodbye to physical SIM cards!<\/h4>\n<p>Embrace the ease of immediate connectivity with eSIM. Activate your MATE mobile plan instantly and enjoy uninterrupted service with just a few clicks.<\/p>\n<p>eSIM&#8217;s digital nature ensures a seamless transition, keeping you connected always.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","button":"","image":{"ID":26892,"id":26892,"title":"Green shirt lady with phone","filename":"47.png","filesize":618007,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","link":"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/attachment\/47\/","alt":"Green shirt lady with phone","author":"15","description":"Green shirt lady with phone","caption":"Green shirt lady with phone","name":"47","status":"inherit","uploaded_to":15915,"date":"2025-05-27 06:57:00","modified":"2025-09-02 04:28:36","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":950,"height":650,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-768x525.png","medium_large-width":768,"medium_large-height":525,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","large-width":950,"large-height":650,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","1536x1536-width":950,"1536x1536-height":650,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","2048x2048-width":950,"2048x2048-height":650}}},"left_content":{"type":false,"position_bottom":false,"content":"<h2>Instant activation<\/h2>\n<h4>Say goodbye to physical SIM cards!<\/h4>\n<p>Embrace the ease of immediate connectivity with eSIM. Activate your MATE mobile plan instantly and enjoy uninterrupted service with just a few clicks.<\/p>\n<p>eSIM&#8217;s digital nature ensures a seamless transition, keeping you connected always.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","button":"","image":{"ID":26892,"id":26892,"title":"Green shirt lady with phone","filename":"47.png","filesize":618007,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","link":"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/attachment\/47\/","alt":"Green shirt lady with phone","author":"15","description":"Green shirt lady with phone","caption":"Green shirt lady with phone","name":"47","status":"inherit","uploaded_to":15915,"date":"2025-05-27 06:57:00","modified":"2025-09-02 04:28:36","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":950,"height":650,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47-768x525.png","medium_large-width":768,"medium_large-height":525,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","large-width":950,"large-height":650,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","1536x1536-width":950,"1536x1536-height":650,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/47.png","2048x2048-width":950,"2048x2048-height":650}}}},{"acf_fc_layout":"50__50_content","align_middle":true,"full_width_column":false,"right_content":{"type":true,"position_bottom":false,"content":"<h2>The simpler SIM<\/h2>\n<h4>Sign-up, choose your plan and activate your eSIM<\/h4>\n<p>Buy, activate and manage your new MATE mobile service in a few taps. Simply select the eSIM option on sign up and get connected quicker than ever!<\/p>\n<p>We&#8217;ll email you your QR code to download your eSIM profile after you have submitted your activation in our self-care portal or myMATE app.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n","button":"","image":{"ID":20189,"id":20189,"title":"Sam Holding Phone In Mate Car","filename":"Sam-holding-phone-in-MATE-car-590-x-355-px.png","filesize":395373,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px.png","link":"https:\/\/www.letsbemates.com.au\/mate\/?attachment_id=20189","alt":"Sam Holding Phone In Mate Car","author":"8","description":"","caption":"","name":"sam-holding-phone-in-mate-car-590-x-355-px","status":"inherit","uploaded_to":20177,"date":"2023-11-28 03:32:43","modified":"2023-12-12 03:45:34","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":590,"height":355,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px.png","medium_large-width":590,"medium_large-height":355,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px.png","large-width":590,"large-height":355,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px.png","1536x1536-width":590,"1536x1536-height":355,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/11\/Sam-holding-phone-in-MATE-car-590-x-355-px.png","2048x2048-width":590,"2048x2048-height":355}}},"left_content":{"type":false,"position_bottom":false,"content":"<h2>Instant activation<\/h2>\n<h4>Say goodbye to physical SIM cards!<\/h4>\n<p>Embrace the ease of immediate connectivity with eSIM. Activate your MATE mobile plan instantly and enjoy uninterrupted service with just a few clicks.<\/p>\n<p>eSIM&#8217;s digital nature ensures a seamless transition, keeping you connected always.<\/p>\n","button":"","image":{"ID":26905,"id":26905,"title":"Woman using pink phone","filename":"46.png","filesize":633462,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46.png","link":"https:\/\/www.letsbemates.com.au\/mate\/good-mates-mobile\/46-2\/","alt":"Woman using pink phone","author":"15","description":"Woman using pink phone","caption":"Woman using pink phone","name":"46-2","status":"inherit","uploaded_to":17381,"date":"2025-05-28 02:11:14","modified":"2025-05-28 02:11:38","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":950,"height":650,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46-768x525.png","medium_large-width":768,"medium_large-height":525,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46.png","large-width":950,"large-height":650,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46.png","1536x1536-width":950,"1536x1536-height":650,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2025\/05\/46.png","2048x2048-width":950,"2048x2048-height":650}}}},{"acf_fc_layout":"mobile_plans","heading":"Select your eSIM plan","sub_heading":"","select_your_plan_text":"","set_plan_type":false,"hide_bein_promo":false,"hide_mobile_plan_selector":true,"hide_button":false,"specific_plans_mobile":false},{"acf_fc_layout":"custom_post_list","title":"Three easy steps with eSIM","post_list":[{"image":{"ID":15782,"id":15782,"title":"Crystal clear calls","filename":"1-1.png","filesize":11554,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1.png","link":"https:\/\/www.letsbemates.com.au\/mate\/volte\/1-19\/","alt":"Crystal clear calls","author":"8","description":"","caption":"","name":"1-19","status":"inherit","uploaded_to":15766,"date":"2022-11-28 05:30:57","modified":"2022-11-28 05:31:08","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":400,"height":250,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1-300x250.png","medium-width":300,"medium-height":250,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1.png","medium_large-width":400,"medium_large-height":250,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1.png","large-width":400,"large-height":250,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1.png","1536x1536-width":400,"1536x1536-height":250,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/11\/1-1.png","2048x2048-width":400,"2048x2048-height":250}},"title":"1 - Choose your plan","button":"","description":"Choose one of our great value mobile plans, all with big data, all on Australia's trusted network. eSIM is available on all plans at no extra cost."},{"image":{"ID":20369,"id":20369,"title":"Esim Icon","filename":"eSIM-icon.png","filesize":6107,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon.png","link":"https:\/\/www.letsbemates.com.au\/mate\/esim\/esim-icon\/","alt":"Esim Icon","author":"8","description":"","caption":"","name":"esim-icon","status":"inherit","uploaded_to":20361,"date":"2023-12-05 00:16:44","modified":"2023-12-05 00:16:44","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":400,"height":250,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon-300x250.png","medium-width":300,"medium-height":250,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon.png","medium_large-width":400,"medium_large-height":250,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon.png","large-width":400,"large-height":250,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon.png","1536x1536-width":400,"1536x1536-height":250,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/eSIM-icon.png","2048x2048-width":400,"2048x2048-height":250}},"title":"2 - Select eSIM on signup","button":"","description":"In the \"build plan\" section of the cart, select the checkbox that says \"i would like an eSIM instead of a physical SIM\"."},{"image":{"ID":20368,"id":20368,"title":"Activate Icon","filename":"Activate-icon.png","filesize":8662,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon.png","link":"https:\/\/www.letsbemates.com.au\/mate\/esim\/activate-icon\/","alt":"Activate Icon","author":"8","description":"","caption":"","name":"activate-icon","status":"inherit","uploaded_to":20361,"date":"2023-12-05 00:16:43","modified":"2023-12-05 00:16:43","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":400,"height":250,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon-300x250.png","medium-width":300,"medium-height":250,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon.png","medium_large-width":400,"medium_large-height":250,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon.png","large-width":400,"large-height":250,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon.png","1536x1536-width":400,"1536x1536-height":250,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2023\/12\/Activate-icon.png","2048x2048-width":400,"2048x2048-height":250}},"title":"3 - Activate your eSIM","button":"","description":"We'll email you your QR code to download your eSIM profile after you have submitted your activation in our self-care portal or myMATE app."}]},{"acf_fc_layout":"faqs","faqs_title":"Frequently asked questions (FAQ)","faqs":[{"question":"What is eSIM","answer":"<p>An eSIM (embedded SIM) is a digital SIM that allows you to sign up for a MATE mobile plan without the need to insert a physical SIM card into your device.<\/p>\n<p>It means you can quickly activate your MATE mobile plan on the Telstra Wholesale Mobile Network without waiting for the delivery of a physical SIM card.<\/p>\n<p>To activate a MATE mobile eSIM plan, once your sign-up order is complete, you will need both your eSIM-compatible device and another device connected to internet, such as a smartphone, tablet or computer.<\/p>\n<p>Alternatively, you can print out the email we send you once you&#8217;ve signed up to capture the QR code as part of the eSIM activation.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"How does eSIM work?","answer":"<p>An eSIM (embedded SIM) is a digital SIM that allows you to activate a MATE mobile plan without the need to insert a physical SIM card into your phone.<\/p>\n<p>If you sign up for an eSIM plan or complete a SIM swap to eSIM, we will send you a QR Code by email which you scan with your phone&#8217;s camera. This will then start the process of downloading your eSIM onto your <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/esim-compatible-device\/\">compatible device<\/a>.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"What mobile plans are eSIM compatible?","answer":"<p>All MATE mobile plans are now compatible with eSIM. If you choose to sign up with an eSIM, you can activate it right away!<\/p>\n<p>Simply follow these 3 easy steps to get started:<\/p>\n<ol>\n<li>Choose one of our great value mobile plans, all with big data, all on Australia&#8217;s trusted network<\/li>\n<li>In the &#8220;build plan&#8221; section of the cart, select the checkbox that says &#8220;<em>i would like an eSIM instead of a physical SIM<\/em>&#8220;<\/li>\n<li>Once your order is submitted, you can activate your MATE mobile SIM card straight away in our self-care portal or myMATE app. We&#8217;ll email you your QR code to download your eSIM profile after you have submitted your activation.<\/li>\n<\/ol>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"How do I know if my device is eSIM compatible? ","answer":"<p><span data-contrast=\"auto\">Please ensure that you visit the device manufacturer&#8217;s website to check if your device is compatible with an eSIM.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">eSIM only works with a select variety of new-generation devices including but not limited to:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p aria-level=\"4\"><b><span data-contrast=\"auto\">Apple<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">iPhone XS \/ iPhone XS Max \/ iPhone XR or later<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">iPad 8th gen \/ iPad Pro 11 (2020) or later<\/span><span data-ccp-props=\"{&quot;335559739&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<\/ul>\n<p aria-level=\"4\"><b><span data-contrast=\"auto\">Samsung<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Samsung Galaxy S20 \/ S20+ \/ S20 Ultra or later<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Samsung Galaxy Fold \/ Galaxy Z Fold \/ Galaxy Z Flip or later<\/span><span data-ccp-props=\"{&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Samsung Galaxy Note20 \/ Note20 Ultra<\/span><span data-ccp-props=\"{&quot;335559739&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<\/ul>\n<p aria-level=\"4\"><b><span data-contrast=\"auto\">Google<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Google Pixel 4 \/ 4 XL or later<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<\/ul>\n<p aria-level=\"4\"><b><span data-contrast=\"auto\">Other<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Huawei P40 or later<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Motorola Razr (inc. 5G) or later<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559991&quot;:204}\">\u00a0<\/span><\/li>\n<\/ul>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Will using an eSIM change my plan? ","answer":"<p>No, there are no extra costs for using an eSIM and it behaves exactly like a physical SIM.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Can I access MATE's 5G network with an eSIM? ","answer":"<p>Yes. If your MATE mobile plan includes 5G network access and your device is 5G compatible, you can access the 5G network when you&#8217;re in Telstra Wholesale 5G coverage areas.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Can I use a physical SIM and an eSIM on my device? ","answer":"<p>Yes, as long as your phone supports DSDS (dual SIM, dual standby). Most phones do, but it&#8217;s best to check with the manufacturer. You can have one physical SIM and one eSIM &#8216;active&#8217; at a time.<\/p>\n<p>Each device will be different, but it will usually prompt you to choose which SIM you want to use for data, and what should happen with incoming\/outgoing calls and messages to each SIM.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Can I use multiple eSIMs on my device? ","answer":"<p>In most cases, you can store more than one eSIM in your device, but you can use only one at a time. If you have multiple eSIMs downloaded, you can toggle between them in your device settings. Some devices may support multiple eSIMs being active, so please check with your manufacturer.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Can I share my mobile number with my smart watch? ","answer":"<p>eSIM companion plans for wearables, where you can pair your smart watch and phone on the same mobile number, are not currently available.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"Can I use eSIM for my smart watch? ","answer":"<p>eSIM is currently available for Android smart watches, including devices like the Pixel Watch and Galaxy Watch. If you use eSIM on an Android smart watch, you will need to purchase a separate MATE mobile plan.<\/p>\n<p>For Apple Watches, eSIM is not currently available.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"I'm an existing customer - how do I change to an eSIM? ","answer":"<p>For existing customers, you can move from a physical SIM card to an eSIM by <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">contacting our support team<\/a>.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"What happens if I delete my eSIM? ","answer":"<p>Deleting or removing an eSIM via your phone settings is like throwing away a physical SIM card, it can&#8217;t be recovered and each eSIM can only be downloaded once.<\/p>\n<p>If you have accidentally deleted an eSIM, please contact our support team, and we will assist you with a SIM swap to a new eSIM.<\/p>\n<p>Please note that deleting an eSIM does not cancel your MATE mobile plan.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"What happens to my eSIM if I lose my phone?","answer":"<p>Once you have a new compatible handset, simply <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">contact our support team<\/a>. They will be able to perform a SIM swap to issue you with a new eSIM and will provide instructions on how to download it to your new phone.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"What happens if I didn\u2019t receive the QR code or accidentally deleted the email? ","answer":"<p>Simply login to the <a href=\"https:\/\/mymate.letsbemates.com.au\/\">MATE self-care portal<\/a> and visit the \u2018My Orders\u2019 section where you will see your completed order and a button to \u2018View eSIM Instructions\u2019.<\/p>\n<p>Alternatively, you can <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">contact our support team<\/a> who can re-send the email.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"},{"question":"I have another question about eSIM","answer":"<p>For any further inquiries or questions about eSIM please Live Chat with one of our team below:<\/p>\n<p><button class=\"btn btn-lg btn-yellow hf-chat\" type=\"button\">Open live chat<\/button><\/p>\n<p>Need more information? <a href=\"https:\/\/www.letsbemates.com.au\/faq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Check out our frequently asked questions (FAQ) about MATE mobile here<\/a>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n"}]},{"acf_fc_layout":"custom_post_list","title":"More about mobiles","post_list":[{"image":{"ID":15953,"id":15953,"title":"Voice over LTE (VoLTE)","filename":"VoLTE.png","filesize":738995,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE.png","link":"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/volte-2\/","alt":"Voice over LTE (VoLTE)","author":"8","description":"","caption":"","name":"volte-2","status":"inherit","uploaded_to":15915,"date":"2022-12-20 00:11:27","modified":"2022-12-20 00:12:51","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":900,"height":600,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE-768x512.png","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE.png","large-width":900,"large-height":600,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE.png","1536x1536-width":900,"1536x1536-height":600,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/VoLTE.png","2048x2048-width":900,"2048x2048-height":600}},"title":"More about Voice over LTE","button":{"title":"Read more","url":"https:\/\/www.letsbemates.com.au\/mate\/volte\/","target":""},"description":"Voice over LTE (VoLTE) is an enhanced voice calling technology for smartphones, enabling you to make calls over the 4G network. Experience clearer phone calls & faster call connection times!"},{"image":{"ID":14827,"id":14827,"title":"5g Blog Image","filename":"5G-Blog-Image-900-\u00d7-600px.png","filesize":110792,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px.png","link":"https:\/\/www.letsbemates.com.au\/mate\/introducing-5g-mobile\/5g-blog-image-900-x-600px\/","alt":"people engaging with technology around large 5g symbol.","author":"8","description":"","caption":"","name":"5g-blog-image-900-x-600px","status":"inherit","uploaded_to":14760,"date":"2022-08-09 04:11:23","modified":"2025-02-21 05:08:05","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":900,"height":600,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px-768x512.png","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px.png","large-width":900,"large-height":600,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px.png","1536x1536-width":900,"1536x1536-height":600,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/08\/5G-Blog-Image-900-\u00d7-600px.png","2048x2048-width":900,"2048x2048-height":600}},"title":"5G mobile is here!","button":{"title":"Read more","url":"https:\/\/www.letsbemates.com.au\/mate\/5g-mobile\/","target":""},"description":"5G (short for 5th Generation) is the latest mobile network evolution following 3G and 4G. 5G is here and now available on selected mobile plans! Read more about MATE's 5G SIM only mobile plans!"},{"image":{"ID":15954,"id":15954,"title":"Wi Fi Calling","filename":"Wi-Fi-Calling.png","filesize":376157,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling.png","link":"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/wi-fi-calling-2\/","alt":"Wi Fi Calling","author":"8","description":"","caption":"","name":"wi-fi-calling-2","status":"inherit","uploaded_to":15915,"date":"2022-12-20 00:11:29","modified":"2022-12-20 00:11:29","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.letsbemates.com.au\/mate\/wp-includes\/images\/media\/default.png","width":900,"height":600,"sizes":{"thumbnail":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling-300x300.png","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling-768x512.png","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling.png","large-width":900,"large-height":600,"1536x1536":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling.png","1536x1536-width":900,"1536x1536-height":600,"2048x2048":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2022\/12\/Wi-Fi-Calling.png","2048x2048-width":900,"2048x2048-height":600}},"title":"More about Wi-Fi Calling","button":{"title":"Read more","url":"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/","target":""},"description":"Wi-Fi Calling is now available on compatible devices, so you can keep your conversations going in more places - make voice calls even in areas with little or weak mobile signal."}]}],"lp_dealer":"","lp_dealer_code":"","mate_custom_head_html_content":"<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@graph\": [\r\n    {\r\n      \"@type\": \"Product\",\r\n      \"name\": \"MATE eSIM Plans\",\r\n      \"brand\": {\r\n        \"@type\": \"Brand\",\r\n        \"name\": \"Mate\"\r\n      },\r\n      \"image\": \"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/10\/green_tans.png\",\r\n      \"aggregateRating\": {\r\n        \"@type\": \"AggregateRating\",\r\n        \"ratingValue\": \"4.4\",\r\n        \"bestRating\": \"5\",\r\n        \"ratingCount\": \"135\",\r\n        \"reviewCount\": \"135\"\r\n      },\r\n      \"review\": {\r\n        \"@type\": \"Review\",\r\n        \"name\": \"Perfect!\",\r\n        \"reviewBody\": \"Setup was too easy, customer service is fantastic, coverage is fantastic, have not experienced a dropout yet and find I've got better service than Telstra users sometimes! Very good value for money! Highly recommend.\",\r\n        \"reviewRating\": {\r\n          \"@type\": \"Rating\",\r\n          \"ratingValue\": \"5\",\r\n          \"bestRating\": \"5\"\r\n        },\r\n        \"datePublished\": \"2021-06-18\",\r\n        \"author\": {\r\n          \"@type\": \"Person\",\r\n          \"name\": \"Ryan\"\r\n        },\r\n        \"publisher\": {\r\n          \"@type\": \"Organization\",\r\n          \"name\": \"productreview.com.au\"\r\n        }\r\n      },\r\n      \"offers\": [\r\n        {\r\n          \"@type\": \"Offer\",\r\n          \"name\": \"Better Mates\",\r\n          \"availability\": \"https:\/\/schema.org\/InStock\",\r\n          \"priceSpecification\": {\r\n            \"@type\": \"UnitPriceSpecification\",\r\n            \"price\": \"32\",\r\n            \"priceCurrency\": \"AUD\",\r\n            \"billingIncrement\": \"Monthly\",\r\n            \"description\": \"32GB of data per month\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Offer\",\r\n          \"name\": \"Top Mates\",\r\n          \"availability\": \"https:\/\/schema.org\/InStock\",\r\n          \"priceSpecification\": {\r\n            \"@type\": \"UnitPriceSpecification\",\r\n            \"price\": \"32\",\r\n            \"priceCurrency\": \"AUD\",\r\n            \"billingIncrement\": \"Monthly\",\r\n            \"description\": \"42GB of data per month\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Offer\",\r\n          \"name\": \"Best Mates\",\r\n          \"availability\": \"https:\/\/schema.org\/InStock\",\r\n          \"priceSpecification\": {\r\n            \"@type\": \"UnitPriceSpecification\",\r\n            \"price\": \"42\",\r\n            \"priceCurrency\": \"AUD\",\r\n            \"billingIncrement\": \"Monthly\",\r\n            \"description\": \"60GB of data per month\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Offer\",\r\n          \"name\": \"Elite Mates\",\r\n          \"availability\": \"https:\/\/schema.org\/InStock\",\r\n          \"priceSpecification\": {\r\n            \"@type\": \"UnitPriceSpecification\",\r\n            \"price\": \"47\",\r\n            \"priceCurrency\": \"AUD\",\r\n            \"billingIncrement\": \"Monthly\",\r\n            \"description\": \"120GB of data per month\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Offer\",\r\n          \"name\": \"Soul Mates\",\r\n          \"availability\": \"https:\/\/schema.org\/InStock\",\r\n          \"priceSpecification\": {\r\n            \"@type\": \"UnitPriceSpecification\",\r\n            \"price\": \"57\",\r\n            \"priceCurrency\": \"AUD\",\r\n            \"billingIncrement\": \"Monthly\",\r\n            \"description\": \"160GB of data per month\"\r\n          }\r\n        }\r\n      ]\r\n    },\r\n    {\r\n      \"@type\": \"FAQPage\",\r\n      \"mainEntity\": [\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What is eSIM\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"An eSIM (embedded SIM) is a digital SIM that allows you to sign up for a MATE mobile plan without the need to insert a physical SIM card into your device.\\n\\nIt means you can quickly activate your MATE mobile plan on the Telstra Wholesale Mobile Network without waiting for the delivery of a physical SIM card.\\n\\nTo activate a MATE mobile eSIM plan, once your sign-up order is complete, you will need both your eSIM-compatible device and another device connected to internet, such as a smartphone, tablet or computer.\\n\\nAlternatively, you can print out the email we send you once you\u2019ve signed up to capture the QR code as part of the eSIM activation.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"How does eSIM work?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"An eSIM (embedded SIM) is a digital SIM that allows you to activate a MATE mobile plan without the need to insert a physical SIM card into your phone.\\n\\nIf you sign up for an eSIM plan or complete a SIM swap to eSIM, we will send you a QR Code by email which you scan with your phone\u2019s camera. This will then start the process of downloading your eSIM onto your compatible device.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What mobile plans are eSIM compatible?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"All MATE mobile plans are now compatible with eSIM. If you choose to sign up with an eSIM, you can activate it right away!\\n\\nSimply follow these 3 easy steps to get started:\\n\\nChoose one of our great value mobile plans, all with big data, all on Australia\u2019s trusted network\\nIn the \u201cbuild plan\u201d section of the cart, select the checkbox that says \u201ci would like an eSIM instead of a physical SIM\u201c\\nOnce your order is submitted, you can activate your MATE mobile SIM card straight away in our self-care portal or myMATE app. We\u2019ll email you your QR code to download your eSIM profile after you have submitted your activation.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"How do I know if my device is eSIM compatible?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Please ensure that you visit the device manufacturer\u2019s website to check if your device is compatible with an eSIM.\\n\\neSIM only works with a select variety of new-generation devices including but not limited to:\\n\\nApple\\n\\niPhone XS \/ iPhone XS Max \/ iPhone XR or later\\niPad 8th gen \/ iPad Pro 11 (2020) or later\\n\\nSamsung\\n\\nSamsung Galaxy S20 \/ S20+ \/ S20 Ultra or later\\nSamsung Galaxy Fold \/ Galaxy Z Fold \/ Galaxy Z Flip or later\\nSamsung Galaxy Note20 \/ Note20 Ultra\\n\\nGoogle\\n\\nGoogle Pixel 4 \/ 4 XL or later\\n\\nOther\\n\\nHuawei P40 or later\\nMotorola Razr (inc. 5G) or later\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Will using an eSIM change my plan?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"No, there are no extra costs for using an eSIM and it behaves exactly like a physical SIM.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I access MATE's 5G network with an eSIM?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Yes. If your MATE mobile plan includes 5G network access and your device is 5G compatible, you can access the 5G network when you\u2019re in Telstra Wholesale 5G coverage areas.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I use a physical SIM and an eSIM on my device?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Yes, as long as your phone supports DSDS (dual SIM, dual standby). Most phones do, but it\u2019s best to check with the manufacturer. You can have one physical SIM and one eSIM \u2018active\u2019 at a time.\\n\\nEach device will be different, but it will usually prompt you to choose which SIM you want to use for data, and what should happen with incoming\/outgoing calls and messages to each SIM.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I use multiple eSIMs on my device?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"In most cases, you can store more than one eSIM in your device, but you can use only one at a time. If you have multiple eSIMs downloaded, you can toggle between them in your device settings. Some devices may support multiple eSIMs being active, so please check with your manufacturer.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I share my mobile number with my smart watch?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"eSIM companion plans for wearables, where you can pair your smart watch and phone on the same mobile number, are not currently available.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"Can I use eSIM for my smart watch?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"eSIM is currently available for Android smart watches, including devices like the Pixel Watch and Galaxy Watch. If you use eSIM on an Android smart watch, you will need to purchase a separate MATE mobile plan.\\n\\nFor Apple Watches, eSIM is not currently available.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"I'm an existing customer - how do I change to an eSIM?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"For existing customers, you can move from a physical SIM card to an eSIM by contacting our support team.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What happens if I delete my eSIM?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Deleting or removing an eSIM via your phone settings is like throwing away a physical SIM card, it can\u2019t be recovered and each eSIM can only be downloaded once.\\n\\nIf you have accidentally deleted an eSIM, please contact our support team, and we will assist you with a SIM swap to a new eSIM.\\n\\nPlease note that deleting an eSIM does not cancel your MATE mobile plan.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What happens to my eSIM if I lose my phone?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Once you have a new compatible handset, simply contact our support team. They will be able to perform a SIM swap to issue you with a new eSIM and will provide instructions on how to download it to your new phone.\"\r\n          }\r\n        },\r\n        {\r\n          \"@type\": \"Question\",\r\n          \"name\": \"What happens if I didn\u2019t receive the QR code or accidentally deleted the email?\",\r\n          \"acceptedAnswer\": {\r\n            \"@type\": \"Answer\",\r\n            \"text\": \"Simply login to the MATE self-care portal and visit the \u2018My Orders\u2019 section where you will see your completed order and a button to \u2018View eSIM Instructions\u2019.\\n\\nAlternatively, you can contact our support team who can re-send the email.\"\r\n          }\r\n        }\r\n      ]\r\n    }\r\n  ]\r\n}\r\n<\/script>","parent_title":"mobile","parent_link":{"title":"","url":"\/mobile","target":""},"hide_application_section":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eSIM | eSIM Plans in Australia - Instant Activation! | MATE<\/title>\n<meta name=\"description\" content=\"Get connected instantly with MATE&#039;s eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/esim\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eSIM | eSIM Plans in Australia - Instant Activation! | MATE\" \/>\n<meta property=\"og:description\" content=\"Get connected instantly with MATE&#039;s eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/esim\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-16T08:52:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/esim\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/esim\/\",\"name\":\"eSIM | eSIM Plans in Australia - Instant Activation! | MATE\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\"},\"datePublished\":\"2023-12-04T22:58:04+00:00\",\"dateModified\":\"2026-03-16T08:52:34+00:00\",\"description\":\"Get connected instantly with MATE's eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/esim\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.letsbemates.com.au\/mate\/esim\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/esim\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.letsbemates.com.au\/mate\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"eSIM | eSIM Plans in Australia &#8211; Instant Activation! | MATE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"name\":\"mate\",\"description\":\"Mate Site\",\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\",\"name\":\"Mate Communicate\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"contentUrl\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"width\":115,\"height\":31,\"caption\":\"Mate Communicate\"},\"image\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/matecommunicate\",\"https:\/\/twitter.com\/matecommunicate\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"eSIM | eSIM Plans in Australia - Instant Activation! | MATE","description":"Get connected instantly with MATE's eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.letsbemates.com.au\/mate\/esim\/","og_locale":"en_US","og_type":"article","og_title":"eSIM | eSIM Plans in Australia - Instant Activation! | MATE","og_description":"Get connected instantly with MATE's eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.","og_url":"https:\/\/www.letsbemates.com.au\/mate\/esim\/","og_site_name":"mate","article_publisher":"https:\/\/www.facebook.com\/matecommunicate","article_modified_time":"2026-03-16T08:52:34+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@matecommunicate","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.letsbemates.com.au\/mate\/esim\/","url":"https:\/\/www.letsbemates.com.au\/mate\/esim\/","name":"eSIM | eSIM Plans in Australia - Instant Activation! | MATE","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#website"},"datePublished":"2023-12-04T22:58:04+00:00","dateModified":"2026-03-16T08:52:34+00:00","description":"Get connected instantly with MATE's eSIM on all mobile plans. Enjoy simple, fast, and easy activation today. Switch to eSIM and start using your phone now.","breadcrumb":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/esim\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.letsbemates.com.au\/mate\/esim\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.letsbemates.com.au\/mate\/esim\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.letsbemates.com.au\/mate\/"},{"@type":"ListItem","position":2,"name":"eSIM | eSIM Plans in Australia &#8211; Instant Activation! | MATE"}]},{"@type":"WebSite","@id":"https:\/\/www.letsbemates.com.au\/mate\/#website","url":"https:\/\/www.letsbemates.com.au\/mate\/","name":"mate","description":"Mate Site","publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization","name":"Mate Communicate","url":"https:\/\/www.letsbemates.com.au\/mate\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/","url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","contentUrl":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","width":115,"height":31,"caption":"Mate Communicate"},"image":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/matecommunicate","https:\/\/twitter.com\/matecommunicate"]}]}},"_links":{"self":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/20361"}],"collection":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/comments?post=20361"}],"version-history":[{"count":31,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/20361\/revisions"}],"predecessor-version":[{"id":29838,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/pages\/20361\/revisions\/29838"}],"wp:attachment":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media?parent=20361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}