{"id":9880,"date":"2020-07-02T11:51:20","date_gmt":"2020-07-02T01:51:20","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=9880"},"modified":"2026-08-20T15:44:44","modified_gmt":"2026-08-20T05:44:44","slug":"does-mate-mobile-support-wi-fi-calling","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/does-mate-mobile-support-wi-fi-calling\/","title":{"rendered":"Does MATE mobile support Wi-Fi Calling?"},"content":{"rendered":"<p>Yes! All MATE mobile services support <a href=\"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/\">Wi-Fi calling<\/a>.<\/p>\n<p>Wi-Fi calling lets you make and receive calls over a Wi-Fi connection when you&#8217;re somewhere with low or no mobile signal, like inside thick-walled buildings or some rural spots. It can also work when you&#8217;re connected to Wi-Fi overseas. Calls are treated as if they&#8217;re made from Australia, so charges depend on your plan&#8217;s inclusions.<\/p>\n<h4>What does it cost?<\/h4>\n<ul>\n<li>Calls to Australian numbers are included, as all plans have unlimited talk and text to standard Australian numbers<\/li>\n<li>If your plan includes <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-countries-are-included-in-the-unlimited-international-calls\/\">international calls to selected countries<\/a>, those are included too, even without <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-do-i-turn-on-international-roaming\/\">international roaming<\/a><\/li>\n<li>Calls to countries not included in your plan are charged at <a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_communicate_international_call_rates.pdf\">standard international rates<\/a><\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> Wi-Fi calling doesn&#8217;t use your mobile data. You&#8217;ll just need a 4G-capable phone and a stable Wi-Fi connection.<\/div>\n<p>Learn more about <a href=\"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/\">how Wi-Fi calling works<\/a>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #f5f5f5; border-left: 5px solid #9e9e9e;\" role=\"note\" aria-label=\"More information\"><span style=\"font-weight: 600;\">\u2139\ufe0f More information:<\/span> Trouble with signal indoors or in regional areas? Our <a href=\"\/mate\/faq\/troubleshoot-mobile-service\/\">mobile troubleshooting guide<\/a> has more tips.<\/div>\n<div style=\"margin-top: 1.5em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Can&#8217;t get Wi-Fi calling working? <a style=\"color: #1976d2; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">Get in touch with us<\/a> and we&#8217;ll help.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Yes! All MATE mobile services support Wi-Fi calling. Wi-Fi calling lets you make and receive calls over a Wi-Fi connection when you&#8217;re somewhere with low or no mobile signal, like inside thick-walled buildings or some rural spots. It can also work when you&#8217;re connected to Wi-Fi overseas. Calls are treated as if they&#8217;re made from&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[48,37,61],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Does MATE mobile support Wi-Fi calling? | MATE<\/title>\n<meta name=\"description\" content=\"Yes, all MATE mobile plans support Wi-Fi calling, so you can make calls over Wi-Fi when mobile signal is low. 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