{"id":9447,"date":"2020-02-24T14:36:23","date_gmt":"2020-02-24T03:36:23","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=9447"},"modified":"2026-08-20T15:59:06","modified_gmt":"2026-08-20T05:59:06","slug":"how-do-i-turn-off-voicemail","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-do-i-turn-off-voicemail\/","title":{"rendered":"How do I turn off voicemail \/ MessageBank?"},"content":{"rendered":"<p>Voicemail (MessageBank) is switched on automatically when you activate your SIM, and there&#8217;s no charge to use it on a MATE mobile service.<\/p>\n<p>If you&#8217;d like to turn voicemail off completely, dial <span style=\"font-weight: 600;\">##002#<\/span> on your phone, then press SEND\/CALL.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #f5f5f5; border-left: 5px solid #9e9e9e;\" role=\"note\" aria-label=\"More information\"><span style=\"font-weight: 600;\">\u2139\ufe0f More information:<\/span> Want to set up or access voicemail instead? See <a href=\"\/mate\/faq\/how-do-i-setup-or-access-voicemail\/\">How do I set up or access voicemail (MessageBank)?<\/a><\/div>\n<div style=\"margin-top: 1.5em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Voicemail not turning off? <a style=\"color: #1976d2; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">Get in touch with us<\/a> and we&#8217;ll help.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Voicemail (MessageBank) is switched on automatically when you activate your SIM, and there&#8217;s no charge to use it on a MATE mobile service. If you&#8217;d like to turn voicemail off completely, dial ##002# on your phone, then press SEND\/CALL. \u2139\ufe0f More information: Want to set up or access voicemail instead? See How do I set&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[37,61],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I turn off voicemail \/ MessageBank? | MATE<\/title>\n<meta name=\"description\" content=\"Voicemail (MessageBank) is on by default on your MATE mobile. To switch it off completely, dial ##002# and press SEND\/CALL. 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