{"id":9446,"date":"2020-02-24T14:33:53","date_gmt":"2020-02-24T03:33:53","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=9446"},"modified":"2026-08-20T15:49:30","modified_gmt":"2026-08-20T05:49:30","slug":"how-do-i-setup-or-access-voicemail","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-do-i-setup-or-access-voicemail\/","title":{"rendered":"How do I set up or access voicemail (MessageBank)?"},"content":{"rendered":"<p>You can access your MATE mobile voicemail (MessageBank) by <a href=\"https:\/\/www.letsbemates.com.au\/mate\/important-stuff\/mobile-voicemail-other-features\/\">dialling 101<\/a> from your handset. For security, you can&#8217;t access your MATE voicemail from another phone.<\/p>\n<h4>Setting up your PIN<\/h4>\n<p>The first time you call your voicemail, the automated voice asks you to set a 6-digit PIN. Enter your chosen 6 digits followed by the # key.<\/p>\n<p>If you get stuck, press * to go back to the previous menu, or press 0 for help.<\/p>\n<h4>Good to know<\/h4>\n<ul>\n<li>Your personal greeting can be up to 1 minute long<\/li>\n<li>Your voicemail holds up to 40 messages<\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #f5f5f5; border-left: 5px solid #9e9e9e;\" role=\"note\" aria-label=\"More information\"><span style=\"font-weight: 600;\">\u2139\ufe0f More information:<\/span> Want to turn voicemail off? See <a href=\"\/mate\/faq\/how-do-i-turn-off-voicemail\/\">How do I turn off voicemail \/ MessageBank?<\/a><\/div>\n<div style=\"margin-top: 1.5em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Trouble setting up your voicemail? <a style=\"color: #1976d2; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">Get in touch with us<\/a> and we&#8217;ll help.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can access your MATE mobile voicemail (MessageBank) by dialling 101 from your handset. For security, you can&#8217;t access your MATE voicemail from another phone. Setting up your PIN The first time you call your voicemail, the automated voice asks you to set a 6-digit PIN. Enter your chosen 6 digits followed by the #&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[37,61],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I set up or access voicemail (MessageBank)? | MATE<\/title>\n<meta name=\"description\" content=\"Set up and access your MATE mobile voicemail (MessageBank) by dialling 101. 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