{"id":8709,"date":"2019-10-01T09:30:44","date_gmt":"2019-09-30T23:30:44","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=8709"},"modified":"2025-08-18T14:59:04","modified_gmt":"2025-08-18T04:59:04","slug":"how-long-does-my-sim-take-to-activate","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-long-does-my-sim-take-to-activate\/","title":{"rendered":"How long does my SIM take to activate?"},"content":{"rendered":"<a href=\"https:\/\/www.letsbemates.com.au\/mate\/activate-mobile-sim\/\">Activating your MATE SIM card<\/a> usually takes between <strong>10 minutes and 24 hours<\/strong> once you\u2019ve completed the activation in our <a href=\"https:\/\/www.letsbemates.com.au\/mate\/mymate-app\/\">myMATE app<\/a> or <a href=\"https:\/\/mymate.letsbemates.com.au\/\">self-care portal<\/a>.<\/p>\n<p>If you&#8217;re transferring your number from another provider, activation times may vary depending on which network you&#8217;re coming from.<\/p>\n<p>Keep in mind, mobile activations only happen during business hours:<\/p>\n<ul>\n<li><strong>Monday to Friday:<\/strong> 8am \u2013 8pm AEST<\/li>\n<li><strong>Saturday:<\/strong> 10am \u2013 6pm AEST<\/li>\n<\/ul>\n<p>There\u2019s no activation or number porting on Sundays or national public holidays.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> If your SIM hasn&#8217;t activated after 24 hours, <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">get in touch with our support team<\/a> and we\u2019ll check it out for you.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Activating your MATE SIM card usually takes between 10 minutes and 24 hours once you\u2019ve completed the activation in our myMATE app or self-care portal. If you&#8217;re transferring your number from another provider, activation times may vary depending on which network you&#8217;re coming from. Keep in mind, mobile activations only happen during business hours: Monday&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[37,60],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How long does my SIM take to activate? - MATE<\/title>\n<meta name=\"description\" content=\"Activating a MATE mobile SIM card will generally take between 10 minutes and 24 hours once you have completed the activation form online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-long-does-my-sim-take-to-activate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How long does my SIM take to activate? - MATE\" \/>\n<meta property=\"og:description\" content=\"Activating a MATE mobile SIM card will generally take between 10 minutes and 24 hours once you have completed the activation form online.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-long-does-my-sim-take-to-activate\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-18T04:59:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-long-does-my-sim-take-to-activate\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-long-does-my-sim-take-to-activate\/\",\"name\":\"How long does my SIM take to activate? 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