{"id":8217,"date":"2019-07-19T12:16:27","date_gmt":"2019-07-19T02:16:27","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&#038;p=8217"},"modified":"2026-04-28T16:24:35","modified_gmt":"2026-04-28T06:24:35","slug":"how-does-your-refer-a-friend-program-work","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-does-your-refer-a-friend-program-work\/","title":{"rendered":"How does your \u2018refer a friend\u2019 program work?"},"content":{"rendered":"<p>Love MATE? Bring your mates along and get rewarded.<\/p>\n<h4>How to refer a friend<\/h4>\n<p>When your mate signs up, they just need to include your details at the time of order:<\/p>\n<ul>\n<li>If signing up over the phone, they\u2019ll need to tell the agent your name and MATE code<\/li>\n<li>If signing up online, they\u2019ll enter your name and MATE code in the \u201chow did you hear about us\u201d section<\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> Referral details must be added when signing up \u2014 they can\u2019t be added later.<\/div>\n<h4>What you get<\/h4>\n<ul>\n<li><span style=\"font-weight: 600;\">Internet referral:<\/span> $50 credit once their service is active<\/li>\n<li><span style=\"font-weight: 600;\">Mobile referral:<\/span> $25 credit once their service is active<\/li>\n<\/ul>\n<p>Your credit will be applied to your next invoice after your mate\u2019s service is up and running.<\/p>\n<h4>Things to know<\/h4>\n<ul>\n<li>One referral credit per new account<\/li>\n<li>Referral credits can\u2019t be used with other promotions<\/li>\n<li>If a promo code is used, the referral won\u2019t apply<\/li>\n<li>Your account needs to stay active to receive the credit<\/li>\n<li>Credits aren\u2019t transferable<\/li>\n<\/ul>\n<p>If you\u2019d like us to reach out to your mate for you, <a href=\"https:\/\/www.letsbemates.com.au\/mate\/refer-a-mate\/\">you can submit their details here<\/a>.<\/p>\n<a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_refer_a_friend.pdf\" target=\"_blank\" rel=\"noopener\">View full refer a friend terms and conditions<\/a>\n<div style=\"margin-top: 1.5em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Got questions about referrals? <a style=\"color: #1976d2; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">Get in touch with us<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Love MATE? Bring your mates along and get rewarded. How to refer a friend When your mate signs up, they just need to include your details at the time of order: If signing up over the phone, they\u2019ll need to tell the agent your name and MATE code If signing up online, they\u2019ll enter your&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[57,5],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refer a friend with MATE | Get $50 or $25 credit<\/title>\n<meta name=\"description\" content=\"Refer a mate to MATE and get rewarded. 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