{"id":8212,"date":"2019-07-19T12:15:29","date_gmt":"2019-07-19T02:15:29","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&p=8212"},"modified":"2025-08-26T17:00:08","modified_gmt":"2025-08-26T07:00:08","slug":"when-do-i-receive-my-bill-and-when-is-my-payment-due","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/","title":{"rendered":"When do I receive my bill and when is my payment due?"},"content":{"rendered":"

Your invoice issue date (also known as your bill cycle) is based on the anniversary of when you first signed up. You\u2019ll find this on the first page of your invoice.<\/p>\n

\ud83d\udca1 Important:<\/strong> Your payment due date is not<\/em> the same as your bill cycle date.<\/p>\n

All plans are billed in advance, and payment is due 14 days<\/strong> from the invoice issue date.<\/p>\n

\ud83d\udca1 Tip:<\/strong> You can view your bill history and payment due dates anytime in the myMATE app<\/a> or self-care portal<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"

Your invoice issue date (also known as your bill cycle) is based on the anniversary of when you first signed up. You\u2019ll find this on the first page of your invoice. \ud83d\udca1 Important: Your payment due date is not the same as your bill cycle date. All plans are billed in advance, and payment is…<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[55,56,5],"acf":[],"yoast_head":"\nWhen is my MATE bill issued and when do I need to pay?<\/title>\n<meta name=\"description\" content=\"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When is my MATE bill issued and when do I need to pay?\" \/>\n<meta property=\"og:description\" content=\"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-26T07:00:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/\",\"name\":\"When is my MATE bill issued and when do I need to pay?\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\"},\"datePublished\":\"2019-07-19T02:15:29+00:00\",\"dateModified\":\"2025-08-26T07:00:08+00:00\",\"description\":\"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.letsbemates.com.au\/mate\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"When do I receive my bill and when is my payment due?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"name\":\"mate\",\"description\":\"Mate Site\",\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\",\"name\":\"Mate Communicate\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"contentUrl\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"width\":115,\"height\":31,\"caption\":\"Mate Communicate\"},\"image\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/matecommunicate\",\"https:\/\/twitter.com\/matecommunicate\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"When is my MATE bill issued and when do I need to pay?","description":"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/","og_locale":"en_US","og_type":"article","og_title":"When is my MATE bill issued and when do I need to pay?","og_description":"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.","og_url":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/","og_site_name":"mate","article_publisher":"https:\/\/www.facebook.com\/matecommunicate","article_modified_time":"2025-08-26T07:00:08+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@matecommunicate","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/","url":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/","name":"When is my MATE bill issued and when do I need to pay?","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#website"},"datePublished":"2019-07-19T02:15:29+00:00","dateModified":"2025-08-26T07:00:08+00:00","description":"Learn when your MATE bill is sent, how your billing cycle works and when payment is due. We break it down clearly so you know exactly what to expect.","breadcrumb":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/when-do-i-receive-my-bill-and-when-is-my-payment-due\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.letsbemates.com.au\/mate\/"},{"@type":"ListItem","position":2,"name":"When do I receive my bill and when is my payment due?"}]},{"@type":"WebSite","@id":"https:\/\/www.letsbemates.com.au\/mate\/#website","url":"https:\/\/www.letsbemates.com.au\/mate\/","name":"mate","description":"Mate Site","publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization","name":"Mate Communicate","url":"https:\/\/www.letsbemates.com.au\/mate\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/","url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","contentUrl":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","width":115,"height":31,"caption":"Mate Communicate"},"image":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/matecommunicate","https:\/\/twitter.com\/matecommunicate"]}]}},"_links":{"self":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq\/8212"}],"collection":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media?parent=8212"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq_category?post=8212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}