{"id":8205,"date":"2019-07-19T12:14:29","date_gmt":"2019-07-19T02:14:29","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&p=8205"},"modified":"2026-04-28T16:26:52","modified_gmt":"2026-04-28T06:26:52","slug":"how-do-i-update-or-change-my-direct-debit-or-credit-card-account-details","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-do-i-update-or-change-my-direct-debit-or-credit-card-account-details\/","title":{"rendered":"How do I update or change my direct debit or credit card account details?"},"content":{"rendered":"

Need to update your payment details? Easy \u2014 you can do it in a few different ways.<\/p>\n

\ud83d\udcbb Self-care portal (best on desktop)<\/h4>\n

Log in to the self-care portal<\/a>, click update payment<\/span> and follow the prompts.<\/p>\n

\"Update<\/p>\n

\ud83d\udcf1 myMATE app (best on mobile)<\/h4>\n

Open the myMATE app<\/a> and tap update payment<\/span> to make changes quickly.<\/p>\n

\"Update<\/p>\n

\ud83d\udcde By phone<\/h4>\n

Call 13 14 13<\/a> and follow the prompts to update your card details securely.<\/p>\n

Note:<\/span> You can\u2019t switch to direct debit (bank account) over the phone \u2014 this needs to be done in the app or self-care portal.<\/p>\n

\ud83d\udca1 Tip:<\/span> You\u2019ll need your MATE code<\/a> and password to log in. Forgot your password? Reset it here<\/a>.<\/div>\n
\ud83d\udcac Need help?<\/span> Having trouble updating your details? Get in touch with us<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"

Need to update your payment details? Easy \u2014 you can do it in a few different ways. \ud83d\udcbb Self-care portal (best on desktop) Log in to the self-care portal, click update payment and follow the prompts. \ud83d\udcf1 myMATE app (best on mobile) Open the myMATE app and tap update payment to make changes quickly. \ud83d\udcde…<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[57,5],"acf":[],"yoast_head":"\nHow to update payment details | MATE direct debit & card<\/title>\n<meta name=\"description\" content=\"Update your MATE payment details easily. 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