{"id":8168,"date":"2019-07-19T12:02:12","date_gmt":"2019-07-19T02:02:12","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&#038;p=8168"},"modified":"2025-07-29T11:50:28","modified_gmt":"2025-07-29T01:50:28","slug":"what-factors-can-affect-the-speed-of-my-nbnconnection","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/","title":{"rendered":"What factors can affect the speed of my nbn connection?"},"content":{"rendered":"<p>Many factors can influence the speed of your nbn connection. Even if you&#8217;re on a fast plan like our Flamin&#8217; Fast nbn 1000\/50, you won&#8217;t always download at the plan&#8217;s top speed.<\/p>\n<h3>External factors that may affect your speed<\/h3>\n<ul>\n<li><strong>nbn technology type<\/strong> \u2013 Some types, like Fibre to the Node (FTTN), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC), have speed limits due to copper wiring.<\/li>\n<li><strong>Destination server limitations<\/strong> \u2013 The server you&#8217;re accessing may not support fast downloads.<\/li>\n<li><strong>Global internet routes<\/strong> \u2013 Overseas sites may deliver content more slowly.<\/li>\n<li><strong>Backhaul congestion<\/strong> \u2013 This is the link that connects your area to the internet.<\/li>\n<li><strong>Fixed Wireless connections<\/strong> \u2013 Speeds may vary based on signal strength, location and demand.<\/li>\n<\/ul>\n<p>If you&#8217;re on FTTN, FTTB or FTTC, we can&#8217;t confirm your maximum speed until you connect your service. Your experience may vary depending on your line sync rate, home setup and internal wiring.<\/p>\n<h3>In-home factors that may impact performance<\/h3>\n<ul>\n<li><strong>Your modem\/router<\/strong> \u2013 Older or low-end equipment may not be capable of reaching plan speeds.<\/li>\n<li><strong>Wi-Fi interference<\/strong> \u2013 Walls, furniture and other electronics can weaken your connection.<\/li>\n<li><strong>Internal cabling<\/strong> \u2013 Outdated or damaged wiring can reduce performance.<\/li>\n<li><strong>Your devices<\/strong> \u2013 Some computers, phones, and tablets may have slow network cards or old software.<\/li>\n<li><strong>Network load<\/strong> \u2013 Too many users or devices online at once can slow things down.<\/li>\n<\/ul>\n<h3>How to test your speed accurately<\/h3>\n<p>To get a reliable speed test result, isolate one device. Also, remove anything that might interfere with the test.<\/p>\n<ul>\n<li>Disconnect or turn off all other devices linked to your modem\/router using Ethernet or Wi-Fi. This includes smartphones, tablets, TVs, streaming boxes, and gaming consoles.<\/li>\n<li>Connect a laptop or desktop directly to your modem\/router using an Ethernet cable. Remove any extra routers, switches or Wi-Fi extenders.<\/li>\n<li>Close all background programs, especially downloads or cloud syncs. On Windows, check the system tray to ensure nothing else is running.<\/li>\n<li>Use a reputable speed test site, such as <a href=\"http:\/\/speedtest.net\/\" target=\"_blank\" rel=\"noopener\">Speedtest.net<\/a>, and select a server based in your state&#8217;s capital city.<\/li>\n<\/ul>\n<p>If you&#8217;re on FTTP, HFC, FTTC, or Fixed Wireless, test your speed using a device connected straight to the nbn device when possible.<\/p>\n<p>If you&#8217;re unsure about your speeds or need help, our Aussie support team are here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many factors can influence the speed of your nbn connection. Even if you&#8217;re on a fast plan like our Flamin&#8217; Fast nbn 1000\/50, you won&#8217;t always download at the plan&#8217;s top speed. External factors that may affect your speed nbn technology type \u2013 Some types, like Fibre to the Node (FTTN), Fibre to the Building&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What factors can affect the speed of my nbn connection? - MATE<\/title>\n<meta name=\"description\" content=\"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What factors can affect the speed of my nbn connection? - MATE\" \/>\n<meta property=\"og:description\" content=\"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T01:50:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/\",\"name\":\"What factors can affect the speed of my nbn connection? - MATE\",\"isPartOf\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\"},\"datePublished\":\"2019-07-19T02:02:12+00:00\",\"dateModified\":\"2025-07-29T01:50:28+00:00\",\"description\":\"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.letsbemates.com.au\/mate\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What factors can affect the speed of my nbn connection?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#website\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"name\":\"mate\",\"description\":\"Mate Site\",\"publisher\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#organization\",\"name\":\"Mate Communicate\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"contentUrl\":\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png\",\"width\":115,\"height\":31,\"caption\":\"Mate Communicate\"},\"image\":{\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/matecommunicate\",\"https:\/\/twitter.com\/matecommunicate\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What factors can affect the speed of my nbn connection? - MATE","description":"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/","og_locale":"en_US","og_type":"article","og_title":"What factors can affect the speed of my nbn connection? - MATE","og_description":"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.","og_url":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/","og_site_name":"mate","article_publisher":"https:\/\/www.facebook.com\/matecommunicate","article_modified_time":"2025-07-29T01:50:28+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/07\/mate-opengraph-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@matecommunicate","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/","url":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/","name":"What factors can affect the speed of my nbn connection? - MATE","isPartOf":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#website"},"datePublished":"2019-07-19T02:02:12+00:00","dateModified":"2025-07-29T01:50:28+00:00","description":"To get an accurate reading of the speed available on your connection, you need to ensure any tests are performed in isolation.","breadcrumb":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-factors-can-affect-the-speed-of-my-nbnconnection\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.letsbemates.com.au\/mate\/"},{"@type":"ListItem","position":2,"name":"What factors can affect the speed of my nbn connection?"}]},{"@type":"WebSite","@id":"https:\/\/www.letsbemates.com.au\/mate\/#website","url":"https:\/\/www.letsbemates.com.au\/mate\/","name":"mate","description":"Mate Site","publisher":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.letsbemates.com.au\/mate\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.letsbemates.com.au\/mate\/#organization","name":"Mate Communicate","url":"https:\/\/www.letsbemates.com.au\/mate\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/","url":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","contentUrl":"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2019\/06\/logo.png","width":115,"height":31,"caption":"Mate Communicate"},"image":{"@id":"https:\/\/www.letsbemates.com.au\/mate\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/matecommunicate","https:\/\/twitter.com\/matecommunicate"]}]}},"_links":{"self":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq\/8168"}],"collection":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/media?parent=8168"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.letsbemates.com.au\/mate\/wp-json\/wp\/v2\/faq_category?post=8168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}