{"id":5,"date":"2019-05-28T06:35:12","date_gmt":"2019-05-27T20:35:12","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&#038;p=5"},"modified":"2025-09-09T13:29:11","modified_gmt":"2025-09-09T03:29:11","slug":"how-fast-can-i-get-connected-to-the-nbn","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-fast-can-i-get-connected-to-the-nbn\/","title":{"rendered":"How fast can I get connected to nbn? | MATE"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"mx-auto d-block\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2020\/09\/nbn-fttp-connecting.jpg\" alt=\"nbn connection\" width=\"4608\" height=\"3072\" \/><\/p>\n<p><strong>Great question &#8211; and one we get asked a lot!<\/strong><\/p>\n<p>The time it takes to get connected depends on how nbn is delivered to your address and whether your place has been connected before.<\/p>\n<p><strong>If your address has never had nbn before:<\/strong><br \/>\nIt usually takes between <strong>9 to 19 business days<\/strong> to get connected. This can vary depending on technician availability, whether a connection box needs to be installed, or if your home is already nbn-ready.<\/p>\n<p><strong>If your address has had nbn before:<\/strong><br \/>\nYou could be online in as little as <strong>15 minutes<\/strong> &#8211; but typically it takes <strong>1 to 3 business days<\/strong>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> We\u2019ll always apply for the next available technician appointment unless you\u2019ve asked us for something different.<\/div>\n<p>Connection times can also depend on:<\/p>\n<ul>\n<li>The type of <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-does-nbn-work\/\" target=\"_blank\" rel=\"noopener\">nbn technology<\/a> at your address<\/li>\n<li>The availability of nbn equipment<\/li>\n<li>Local demand for technician appointments<\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e7f3fe; border-left: 5px solid #2196f3;\" role=\"note\" aria-label=\"Support info\"><strong>\ud83d\udcac Need help?<\/strong> Our Aussie-based support team is here to help if you&#8217;re unsure about anything &#8211; reach out via <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">live chat<\/a> or call us on <a href=\"tel:131413\">13 14 13<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Great question &#8211; and one we get asked a lot! The time it takes to get connected depends on how nbn is delivered to your address and whether your place has been connected before. If your address has never had nbn before: It usually takes between 9 to 19 business days to get connected. This&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Long Does It Take to Get Connected to the nbn? | MATE<\/title>\n<meta name=\"description\" content=\"Wondering how fast you\u2019ll get online with the nbn? 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