{"id":30228,"date":"2026-06-03T09:35:40","date_gmt":"2026-06-02T23:35:40","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=30228"},"modified":"2026-06-03T10:15:38","modified_gmt":"2026-06-03T00:15:38","slug":"can-i-access-voicemail-or-make-calls-with-a-roaming-data-pack","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-access-voicemail-or-make-calls-with-a-roaming-data-pack\/","title":{"rendered":"Can I access voicemail or make calls with a roaming data pack?"},"content":{"rendered":"<p>Data-only roaming packs (Pacific, Asia, North America and Global) don&#8217;t include standard voice calls, SMS or voicemail access over the mobile network. If you need all of these included, the <span style=\"font-weight: 600;\">Global Voice &amp; Data Pack<\/span> ($32 for 7 days) has you covered with 5GB data, 30 minutes of calls and 30 SMS.<\/p>\n<h2>What about Wi-Fi Calling?<\/h2>\n<p>If you&#8217;re on a data-only pack and connected to Wi-Fi with <a href=\"https:\/\/www.letsbemates.com.au\/mate\/wi-fi-calling\/\">Wi-Fi Calling<\/a> enabled on a compatible device, you may be able to make and receive calls. Here&#8217;s how charges work:<\/p>\n<ul>\n<li>Calls to Australian numbers are charged as standard domestic calls under your plan.<\/li>\n<li>Calls to non-Australian numbers are charged as international direct dial (IDD) calls.<\/li>\n<\/ul>\n<p>Voicemail can&#8217;t be accessed on data-only packs, even via Wi-Fi Calling. To access voicemail while overseas, you&#8217;ll need the <span style=\"font-weight: 600;\">Global Voice &amp; Data Pack<\/span>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> Emergency calls (<span style=\"font-weight: 600;\">112<\/span>) can still be made in most roaming destinations regardless of which pack you have, as long as you have mobile coverage. You can also use third-party apps like WhatsApp, Facebook Messenger or WeChat to message and call over data or Wi-Fi.<\/div>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #f5f5f5; border-left: 5px solid #bdbdbd;\" role=\"note\" aria-label=\"More information\"><span style=\"font-weight: 600;\">\u2139\ufe0f More information:<\/span> See also <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/international-roaming-packs\/\">What international roaming packs does MATE offer?<\/a> and <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-use-wi-fi-instead-of-my-roaming-pack\/\">Can I use Wi-Fi instead of my roaming pack?<\/a><\/div>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Not sure which pack suits your needs? <a style=\"color: #1976d2; text-decoration: underline;\" href=\"\/mate\/support\/\">Get in touch with us<\/a> and our Aussie support team will help you choose.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Data-only roaming packs (Pacific, Asia, North America and Global) don&#8217;t include standard voice calls, SMS or voicemail access over the mobile network. If you need all of these included, the Global Voice &amp; Data Pack ($32 for 7 days) has you covered with 5GB data, 30 minutes of calls and 30 SMS. What about Wi-Fi&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[48,37,61],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Can I access voicemail or make calls with a roaming data pack?<\/title>\n<meta name=\"description\" content=\"Data-only roaming packs don&#039;t include calls, SMS or voicemail. 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