{"id":29468,"date":"2026-06-03T09:30:33","date_gmt":"2026-06-02T23:30:33","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&p=29468"},"modified":"2026-06-03T12:02:51","modified_gmt":"2026-06-03T02:02:51","slug":"international-roaming-packs","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/international-roaming-packs\/","title":{"rendered":"What international roaming packs does MATE offer?"},"content":{"rendered":"

MATE offers international roaming packs for eligible postpaid mobile services. Most packs are data only, so perfect for maps, messaging apps and browsing while you travel, without surprise charges.<\/p>\n

Need calls and SMS too? The Global Voice & Data Pack<\/span> has you covered.<\/p>\n

\ud83d\udca1 Tip:<\/span> Your 7-day pack starts from the moment it’s activated, not when you land. To get the most out of it, activate your pack as close to your arrival date as possible, or schedule it in advance so it starts on the day you touch down.<\/div>\n

What international roaming packs does MATE offer?<\/h2>\n\n\n\n\n\n\n\n\n\n
Pack<\/th>\nRegion<\/th>\nDays<\/th>\nInclusions<\/th>\nDestinations<\/th>\nPrice<\/th>\n<\/tr>\n<\/thead>\n
\ud83c\udfdd\ufe0f Pacific Pack<\/span><\/td>\nPacific region<\/td>\n7<\/td>\n1GB data<\/td>\n7<\/td>\n$6.00<\/td>\n<\/tr>\n
\ud83c\udf0f Asia Pack<\/span><\/td>\nAsia<\/td>\n7<\/td>\n1GB data<\/td>\n15<\/td>\n$6.00<\/td>\n<\/tr>\n
\ud83c\udf0e North America Pack<\/span><\/td>\nNorth America<\/td>\n7<\/td>\n2GB data<\/td>\n3<\/td>\n$6.00<\/td>\n<\/tr>\n
\ud83c\udf0d Global Pack<\/span><\/td>\nGlobal<\/td>\n7<\/td>\n2GB data<\/td>\n69<\/td>\n$12.00<\/td>\n<\/tr>\n
\ud83d\udcde Global Voice & Data Pack<\/span><\/td>\nGlobal<\/td>\n7<\/td>\n5GB data + 30 mins calls + 30 SMS<\/td>\n34<\/td>\n$32.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\u2139\ufe0f More information:<\/span> Not sure which pack works in your destination? Check the full list of supported countries and destinations.<\/a><\/div>\n

Do I need to enable roaming before travelling?<\/h2>\n

Only on your handset. No extra steps are needed in the myMATE app. When you add a roaming pack, roaming is automatically switched on at a network level. You just need to make sure Data Roaming<\/span> is turned on in your handset settings when you arrive and are ready to use your pack.<\/p>\n

\ud83d\udca1 Note:<\/span> Roaming only works when your MATE mobile service is active. If your service is suspended, roaming won’t be available.<\/div>\n

Can I stack or add more than one roaming pack?<\/h2>\n