{"id":25730,"date":"2025-02-18T16:14:57","date_gmt":"2025-02-18T05:14:57","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=25730"},"modified":"2025-07-29T13:40:56","modified_gmt":"2025-07-29T03:40:56","slug":"smart-home-device-not-connecting","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/smart-home-device-not-connecting\/","title":{"rendered":"Why is my smart home device not working?"},"content":{"rendered":"<p>If your Google Home, Amazon Echo, or other smart home gadgets aren\u2019t connecting:<\/p>\n<ul>\n<li><strong>Restart your modem\/router<\/strong><strong>\u00a0and the<\/strong><strong>\u00a0device<\/strong>\u00a0\u2013 A reboot of all of your devices could often solve issues.<\/li>\n<li>Check if your smart device supports IPv6 \u2013 Some older devices might not.<\/li>\n<li><strong>Try connecting to a different Wi-Fi band<\/strong>\u00a0\u2013 Many smart devices work better on 2.4GHz Wi-Fi instead of 5GHz.<\/li>\n<\/ul>\n<p>Still need help?\u00a0<a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\">Get in touch with our support team<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your Google Home, Amazon Echo, or other smart home gadgets aren\u2019t connecting: Restart your modem\/router\u00a0and the\u00a0device\u00a0\u2013 A reboot of all of your devices could often solve issues. Check if your smart device supports IPv6 \u2013 Some older devices might not. Try connecting to a different Wi-Fi band\u00a0\u2013 Many smart devices work better on 2.4GHz&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Won\u2019t My Smart Home Device Connect? | MATE<\/title>\n<meta name=\"description\" content=\"Having trouble with your Google Home, Amazon Echo, or smart devices? 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