{"id":23532,"date":"2024-08-19T13:22:22","date_gmt":"2024-08-19T03:22:22","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=23532"},"modified":"2026-01-14T16:15:10","modified_gmt":"2026-01-14T05:15:10","slug":"fibre-upgrade-eligible-plans","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/fibre-upgrade-eligible-plans\/","title":{"rendered":"What are your fibre upgrade eligible plans?"},"content":{"rendered":"<p>If you&#8217;re eligible for an <a href=\"https:\/\/www.letsbemates.com.au\/mate\/nbn-fibre-connect\">nbn Fibre Upgrade<\/a>, you&#8217;ll need to be on one of our eligible internet plans.<\/p>\n<p>These plans are suitable for homes that qualify for an upgrade to <a href=\"https:\/\/www.letsbemates.com.au\/mate\/what-is-fttp\">Fibre to the Premises (FTTP)<\/a>. Not all addresses will be eligible, but we\u2019ll confirm this as part of your sign-up.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> FTTP means a fibre-optic line is connected directly to your home \u2014 it\u2019s the most reliable and future-ready nbn technology available.<\/div>\n<p>Here are the eligible plans, their speed tiers, and typical busy period speeds (from 7 pm to 11 pm):<\/p>\n<h3><a href=\"https:\/\/www.letsbemates.com.au\/mate\/no-worries-500-50\">No Worries nbn 500\/50<\/a><\/h3>\n<ul>\n<li><strong>nbn speed tier:<\/strong> nbn Home Superfast<\/li>\n<li><strong>Typical busy period speed:<\/strong> 485 Mbps download \/ 46 Mbps upload<\/li>\n<li>A great fit for busy homes with lots of devices online. Perfect for large downloads and 4K streaming.<\/li>\n<\/ul>\n<h3><a href=\"https:\/\/www.letsbemates.com.au\/mate\/fair-dinkum-750-50\">Fair Dinkum nbn 750\/50<\/a><\/h3>\n<ul>\n<li><strong>nbn speed tier:<\/strong> nbn Home Superfast<\/li>\n<li><strong>Typical busy period speed:<\/strong> 713 Mbps download \/ 46 Mbps upload<\/li>\n<li>Built for high-performance households \u2013 ideal for 4K streaming, big file transfers, and heavy internet usage across multiple devices.<\/li>\n<\/ul>\n<h3><a href=\"https:\/\/www.letsbemates.com.au\/mate\/flamin-fast-1000-100\">Flamin&#8217; Fast nbn 1000\/100<\/a><\/h3>\n<ul>\n<li><strong>nbn speed tier:<\/strong> nbn Home Ultrafast<\/li>\n<li><strong>Typical busy period speed:<\/strong> 913 Mbps download \/ 94 Mbps upload<\/li>\n<li>Built for heavy users, gamers, content creators or households with 8 or more users online at once.<\/li>\n<\/ul>\n<h3><a href=\"https:\/\/www.letsbemates.com.au\/mate\/scorchin-fast-2000-200\">Scorchin&#8217; Fast nbn 2000\/200<\/a><\/h3>\n<ul>\n<li><strong>nbn speed tier:<\/strong> nbn Home Hyperfast<\/li>\n<li><strong>Typical busy period speed:<\/strong> 1831 Mbps download \/ 196 Mbps upload<\/li>\n<li>Our highest-performance FTTP-only plan. Ideal for multi-user, multi-device homes, cloud workloads, high-end gaming and ultra heavy usage.<\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b; font-family: inherit; font-size: inherit; line-height: 1.5;\" role=\"note\" aria-label=\"Helpful tip\">\n<div style=\"margin-bottom: 0.4em;\"><span style=\"font-weight: 600;\">\ud83d\udca1 Thinking about a Fibre Upgrade? Here\u2019s what you need to know:<\/span><\/div>\n<p><!-- Orders from 10 December 2025 --><\/p>\n<div style=\"background-color: #ffffff; padding: 0.9em; border-radius: 6px; margin: 0.6em 0;\">\n<p><span style=\"font-weight: 600;\">\ud83d\udcc5 Orders placed from 10 December 2025<\/span><\/p>\n<p style=\"margin: 0.4em 0;\">You\u2019ll need to choose a plan <span style=\"font-weight: 600;\">nbn 500\/50 or higher<\/span> to upgrade, and stay on <span style=\"font-weight: 600;\">nbn 500 or higher for 12 months<\/span>. During that time, you won\u2019t be able to downgrade to a lower speed plan.<\/p>\n<p style=\"margin: 0;\">\u2705 For Fibre Upgrade orders placed from 10th December 2025, <span style=\"font-weight: 600;\">there\u2019s no Early Termination Fee<\/span>.<\/p>\n<\/div>\n<p><!-- Orders before 10 December 2025 --><\/p>\n<div style=\"background-color: #ffffff; padding: 0.9em; border-radius: 6px; margin-bottom: 0.6em;\">\n<p><span style=\"font-weight: 600;\">\ud83d\udcc5 Orders placed before 10 December 2025<\/span><\/p>\n<p style=\"margin: 0.4em 0;\">These upgrades also come with a <span style=\"font-weight: 600;\">12 month period on nbn 500 or higher<\/span>.<\/p>\n<p style=\"margin: 0;\">\ud83d\udea8 For Fibre Upgrade orders placed before 10th December 2025, if the service is cancelled or downgraded below nbn 500 during those 12 months, an <span style=\"font-weight: 600;\">Early Termination Fee of $220<\/span> applies.<\/p>\n<\/div>\n<p><!-- Terms --><\/p>\n<div style=\"margin-top: 0.8em;\">\n<div style=\"font-weight: 600; font-size: 1.05em; margin-bottom: 0.3em;\">\ud83d\udcc4 Full terms and conditions<\/div>\n<p>\u23ea <span style=\"font-weight: 600;\">Before 10 December 2025: <\/span><a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_nbn_fibre_connect.pdf\" target=\"_blank\" rel=\"noopener\">View the full terms<\/a><br \/>\n\ud83d\ude80 <span style=\"font-weight: 600;\">From 10 December 2025: <\/span><a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_nbn_fibre_connect_promo.pdf\" target=\"_blank\" rel=\"noopener\">View the full terms<\/a>\n<\/div>\n<\/div>\n<h3>Want to save more?<\/h3>\n<p>You can save $10 per month on your internet plan when you also have a MATE mobile plan.<\/p>\n<a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-does-your-mobile-bundle-discount-work\">Find out how our mobile bundle discount works<\/a>.<\/p>\n<a href=\"https:\/\/www.letsbemates.com.au\/mobile\">Browse our mobile plans here<\/a>.<\/p>\n<h3>Where can I find more information?<\/h3>\n<p>To see which plans are available at your address, head to our <a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\">nbn page<\/a>. You&#8217;ll also find the Critical Information Summary (CIS) for each plan on that page.<\/p>\n<p>For a quick comparison of our internet plans, refer to our <a href=\"https:\/\/www.letsbemates.com.au\/important-stuff\/\">nbn Key Facts Sheets<\/a>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e5f1fb; border-left: 5px solid #0082cb;\" role=\"note\" aria-label=\"Support tip\"><strong>\ud83d\udcac Support:<\/strong> <a style=\"color: #004e92; text-decoration: underline;\" href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\"><strong>Contact our Aussie support team<\/strong><\/a> if you&#8217;re not sure which plan is right for you.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re eligible for an nbn Fibre Upgrade, you&#8217;ll need to be on one of our eligible internet plans. These plans are suitable for homes that qualify for an upgrade to Fibre to the Premises (FTTP). Not all addresses will be eligible, but we\u2019ll confirm this as part of your sign-up. \ud83d\udca1 Tip: FTTP means&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fibre upgrade eligible nbn plans explained | MATE<\/title>\n<meta name=\"description\" content=\"See which MATE nbn plans are eligible for a Fibre Upgrade, including 500\/50, 750\/50, 1000\/100 and 2000\/200. 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