{"id":23532,"date":"2024-08-19T13:22:22","date_gmt":"2024-08-19T03:22:22","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=23532"},"modified":"2026-10-21T10:47:26","modified_gmt":"2026-10-20T23:47:26","slug":"fibre-upgrade-eligible-plans","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/fibre-upgrade-eligible-plans\/","title":{"rendered":"What are your fibre upgrade eligible plans?"},"content":{"rendered":"<p>If your address is eligible for an <a href=\"\/mate\/nbn-fibre-connect\/\">nbn Fibre Upgrade<\/a>, you&#8217;ll need to sign up to one of our eligible internet plans. Which plans you can choose depends on how your home connects to the nbn right now.<\/p>\n<p>Not every address can upgrade to <a href=\"\/mate\/what-is-fttp\/\">Fibre to the Premises (FTTP)<\/a>, but we&#8217;ll check this for you as part of your sign-up.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Tip\"><span style=\"font-weight: 600;\">\ud83d\udca1 Tip:<\/span> FTTP means a fibre line runs all the way into your home. It&#8217;s the most reliable nbn connection you can get, and it&#8217;s ready for whatever comes next.<\/div>\n<h4>Which plans can I upgrade on?<\/h4>\n<p>It depends on how your home connects to the nbn right now. Not sure which one you have? No worries, we&#8217;ll check this for you when you sign up.<\/p>\n<div style=\"overflow-x: auto; margin-bottom: 1.5em;\">\n<table style=\"border-collapse: collapse; width: 100%; table-layout: fixed;\">\n<colgroup>\n<col style=\"width: 34%;\" \/>\n<col style=\"width: 33%;\" \/>\n<col style=\"width: 33%;\" \/><\/colgroup>\n<thead>\n<tr style=\"background-color: #00b26b; color: #ffffff;\">\n<th style=\"padding: 12px; text-align: left;\">Your connection now<\/th>\n<th style=\"padding: 12px; text-align: left;\">Plans you can choose<\/th>\n<th style=\"padding: 12px; text-align: left;\">Can I cancel or change plans?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color: #fafafa; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><span style=\"font-weight: 600;\">Fibre to the Curb (FTTC)<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">From Crikey nbn 25\/10<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">Yes, anytime. No fees.<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><span style=\"font-weight: 600;\">Fibre to the Node or Building (FTTN\/B)<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">From No Worries nbn 500\/50<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">You can cancel anytime with no fees. You&#8217;ll need to stay on nbn 500\/50 or faster for 12 months.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #fff8e1; border-left: 5px solid #f9a825;\" role=\"note\" aria-label=\"Important note\"><span style=\"font-weight: 600;\">\u26a0\ufe0f Upgraded before 10 December 2025?<\/span> Different rules apply. A $220 Early Termination Fee applies if you cancel, or move to a plan slower than nbn 500, within 12 months of your upgrade. Before you cancel, move or change plans, <a href=\"\/mate\/support\/\">get in touch with us<\/a> and we&#8217;ll check if a fee applies to you.<\/div>\n<p>Here are the eligible plans, with their typical busy period speeds (7pm to 11pm). <span style=\"font-weight: 600;\">Crikey and Ripper are for Fibre to the Curb (FTTC) upgrades only.<\/span><\/p>\n<div style=\"overflow-x: auto; margin-bottom: 1.5em;\">\n<table style=\"border-collapse: collapse; width: 100%; table-layout: fixed;\">\n<colgroup>\n<col style=\"width: 34%;\" \/>\n<col style=\"width: 26%;\" \/>\n<col style=\"width: 20%;\" \/>\n<col style=\"width: 20%;\" \/><\/colgroup>\n<thead>\n<tr style=\"background-color: #00b26b; color: #ffffff;\">\n<th style=\"padding: 12px; text-align: left;\">Plan<\/th>\n<th style=\"padding: 12px; text-align: left;\">Typical busy period speed<\/th>\n<th style=\"padding: 12px; text-align: left;\">Upgrading from FTTC<\/th>\n<th style=\"padding: 12px; text-align: left;\">Upgrading from FTTN\/B<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color: #fafafa; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/crikey-nbn-25-10\/\">Crikey nbn 25\/10<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Smaller homes, browsing and HD streaming<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">25 Mbps download \/ 10 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u274c No<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/ripper-nbn-50-20\/\">Ripper nbn 50\/20<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Families streaming, gaming and working from home<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">49 Mbps download \/ 19 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u274c No<\/td>\n<\/tr>\n<tr style=\"background-color: #fafafa; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/no-worries-500-50\/\">No Worries nbn 500\/50<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Busy homes with lots of devices and 4K streaming<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">485 Mbps download \/ 46 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/fair-dinkum-750-50\/\">Fair Dinkum nbn 750\/50<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Heavy use, big file transfers and 4K on lots of devices<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">713 Mbps download \/ 46 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<\/tr>\n<tr style=\"background-color: #fafafa; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/flamin-fast-1000-100\/\">Flamin&#8217; Fast nbn 1000\/100<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Gamers, content creators and homes with 8+ people online<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">913 Mbps download \/ 94 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff; border-bottom: 1px solid #e0e0e0;\">\n<td style=\"padding: 12px; vertical-align: top;\"><a href=\"\/mate\/scorchin-fast-2000-200\/\">Scorchin&#8217; Fast nbn 2000\/200<\/a><br \/>\n<span style=\"font-size: 0.9em; color: #595959;\">Best for: Our fastest plan, for very heavy use and high-end gaming<\/span><\/td>\n<td style=\"padding: 12px; vertical-align: top;\">1831 Mbps download \/ 196 Mbps upload<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<td style=\"padding: 12px; vertical-align: top;\">\u2705 Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #f3f0fa; border-left: 5px solid #6f42c1;\" role=\"note\" aria-label=\"Important documents\"><span style=\"font-weight: 600;\">\ud83d\udcc4 Full terms and conditions:<\/span> For Fibre Upgrade orders placed before 10 December 2025, <a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_nbn_fibre_connect.pdf\" target=\"_blank\" rel=\"noopener\">view the full terms<\/a>. For all other Fibre Upgrade orders, <a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_nbn_fibre_connect_promo.pdf\" target=\"_blank\" rel=\"noopener\">view the full terms<\/a>.<\/div>\n<h4>Want to save more?<\/h4>\n<p>You can save $10 per month on your internet plan when you also have a MATE mobile plan.<\/p>\n<a href=\"\/mate\/faq\/how-does-your-mobile-bundle-discount-work\/\">Find out how our mobile bundle discount works<\/a>.<\/p>\n<a href=\"https:\/\/www.letsbemates.com.au\/mobile\">Browse our mobile plans here<\/a>.<\/p>\n<h4>Where can I find more information?<\/h4>\n<p>To see which plans are available at your address, head to our <a href=\"https:\/\/www.letsbemates.com.au\/nbn\/\">nbn page<\/a>. You&#8217;ll also find the Critical Information Summary (CIS) for each plan there.<\/p>\n<p>For a quick comparison of our plans, check our Key Facts Sheets for <a href=\"\/mate\/important-stuff\/nbn-key-facts-sheet\/\">Crikey and Ripper<\/a> and for <a href=\"https:\/\/www.letsbemates.com.au\/includes\/uploads\/Important%20Stuff\/mate_nbn_kfs_highspeed.pdf\" target=\"_blank\" rel=\"noopener\">No Worries 500\/50 and up<\/a>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e3f2fd; border-left: 5px solid #1976d2;\" role=\"note\" aria-label=\"Need help?\"><span style=\"font-weight: 600;\">\ud83d\udcac Need help?<\/span> Not sure which plan is right for your home? Our Aussie-based support team is happy to help. <a style=\"color: #1976d2; text-decoration: underline;\" href=\"\/mate\/support\/\">Get in touch with us here<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your address is eligible for an nbn Fibre Upgrade, you&#8217;ll need to sign up to one of our eligible internet plans. Which plans you can choose depends on how your home connects to the nbn right now. Not every address can upgrade to Fibre to the Premises (FTTP), but we&#8217;ll check this for you&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fibre upgrade eligible nbn plans explained | MATE<\/title>\n<meta name=\"description\" content=\"See which MATE nbn plans are eligible for a Fibre Upgrade, including 500\/50, 750\/50, 1000\/100 and 2000\/200. 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