{"id":23503,"date":"2024-08-15T14:54:08","date_gmt":"2024-08-15T04:54:08","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=23503"},"modified":"2025-09-22T10:11:22","modified_gmt":"2025-09-22T00:11:22","slug":"what-are-your-support-hours","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-are-your-support-hours\/","title":{"rendered":"What are MATE&#8217;s customer support hours?"},"content":{"rendered":"<h4 style=\"color: #00b26b;\">Customer service<\/h4>\n<p><strong>Live chat:<\/strong> Connect with our live chat agents by clicking the message icon (bottom right)<\/p>\n<ul>\n<li><strong>Monday to Friday:<\/strong> 8:30 AM to 5:00 PM (AEST\/AEDT)<\/li>\n<li><strong>Saturday &amp; Sunday:<\/strong> 9:00 AM to 4:30 PM (AEST\/AEDT)<\/li>\n<\/ul>\n<p><strong>Phone:<\/strong> Call us on 13 14 13<\/p>\n<ul>\n<li><strong>Monday to Friday:<\/strong> 8:30 AM to 7:00 PM (AEST\/AEDT)<\/li>\n<li><strong>Saturday &amp; Sunday:<\/strong> 9:00 AM to 5:00 PM (AEST\/AEDT)<\/li>\n<\/ul>\n<h4 style=\"color: #00b26b;\">Sales<\/h4>\n<p><strong>Live chat:<\/strong> Connect with our live chat agents by clicking the message icon (bottom right)<\/p>\n<ul>\n<li><strong>Monday to Friday:<\/strong> 8:30 AM to 5:00 PM (AEST\/AEDT)<\/li>\n<li><strong>Saturday &amp; Sunday:<\/strong> 9:00 AM to 4:30 PM (AEST\/AEDT)<\/li>\n<\/ul>\n<p><strong>Phone:<\/strong> Call us on 13 14 13<\/p>\n<ul>\n<li><strong>Monday to Friday:<\/strong> 8:30 AM to 7:00 PM (AEST\/AEDT)<\/li>\n<li><strong>Saturday &amp; Sunday:<\/strong> 9:00 AM to 5:00 PM (AEST\/AEDT)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Customer service Live chat: Connect with our live chat agents by clicking the message icon (bottom right) Monday to Friday: 8:30 AM to 5:00 PM (AEST\/AEDT) Saturday &amp; Sunday: 9:00 AM to 4:30 PM (AEST\/AEDT) Phone: Call us on 13 14 13 Monday to Friday: 8:30 AM to 7:00 PM (AEST\/AEDT) Saturday &amp; Sunday: 9:00&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[57,5],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MATE Customer Support &amp; Sales Hours | Live Chat &amp; Phone Support<\/title>\n<meta name=\"description\" content=\"Find out when you can reach MATE\u2019s friendly support and sales teams via live chat or phone. 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