{"id":20523,"date":"2023-12-07T11:19:26","date_gmt":"2023-12-07T00:19:26","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&p=20523"},"modified":"2025-08-18T15:01:38","modified_gmt":"2025-08-18T05:01:38","slug":"how-does-esim-work","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-does-esim-work\/","title":{"rendered":"How does eSIM work?"},"content":{"rendered":"

An eSIM (embedded SIM) is a digital version of a SIM card \u2013 no plastic, no hassle. It lets you activate your MATE mobile plan without needing to insert anything into your phone.<\/p>\n

If you sign up for an eSIM plan or request a SIM swap to eSIM, we\u2019ll email you a QR code. Simply scan it with your phone\u2019s camera and follow the prompts \u2013 this downloads your MATE eSIM directly onto your compatible device<\/a>.<\/p>\n

\ud83d\udca1 Tip:<\/strong> You\u2019ll need an internet connection (Wi-Fi or mobile data) to download and install your eSIM.<\/div>\n","protected":false},"excerpt":{"rendered":"

An eSIM (embedded SIM) is a digital version of a SIM card \u2013 no plastic, no hassle. It lets you activate your MATE mobile plan without needing to insert anything into your phone. If you sign up for an eSIM plan or request a SIM swap to eSIM, we\u2019ll email you a QR code. 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