{"id":20378,"date":"2023-12-05T12:53:25","date_gmt":"2023-12-05T01:53:25","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&p=20378"},"modified":"2025-07-29T13:53:11","modified_gmt":"2025-07-29T03:53:11","slug":"update-my-payment-details","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/update-my-payment-details\/","title":{"rendered":"How do I update my payment details?"},"content":{"rendered":"

If you are an existing customer and need to update your payment details, this can be done in three ways:<\/h3>\n
ONLINE:<\/strong> Log into the MATE self-care portal<\/a>\u00a0and press \u201cupdate payment\u201d;<\/div>\n
<\/div>\n
\"Update<\/div>\n
<\/div>\n
<\/div>\n
ON OUR APP: <\/strong>Log into the\u00a0myMATE<\/a> app and press the ‘update payment’\u00a0<\/strong>button;<\/div>\n
<\/div>\n
\n

\"Update<\/p>\n

<\/div>\n
BY PHONE:<\/strong> Call us on 13 14 13 and press option \u201c2\u201d when prompted to update your credit card details.
\nYou will need your MATE code\/account number and password to log in to the self-care portal and myMATE app. If you don\u2019t know your password, click here to recover your account password.<\/a><\/div>\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

If you are an existing customer and need to update your payment details, this can be done in three ways: ONLINE: Log into the MATE self-care portal\u00a0and press \u201cupdate payment\u201d; ON OUR APP: Log into the\u00a0myMATE app and press the ‘update payment’\u00a0button; BY PHONE: Call us on 13 14 13 and press option \u201c2\u201d when…<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[55,56,57,5],"acf":[],"yoast_head":"\nHow do I update my payment details? - mate<\/title>\n<meta name=\"description\" content=\"To update your payment details, use our self-care portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/update-my-payment-details\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I update my payment details? 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