{"id":17751,"date":"2023-07-20T09:30:08","date_gmt":"2023-07-19T23:30:08","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=17751"},"modified":"2025-07-29T13:42:13","modified_gmt":"2025-07-29T03:42:13","slug":"phone-voip-service-costs","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/phone-voip-service-costs\/","title":{"rendered":"How much does your nbn home phone (VoIP) service cost?"},"content":{"rendered":"<p>You can add an nbn home phone (VoIP) service to your MATE internet plan for just <strong>$9 per month<\/strong>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Included calls\"><strong>\ud83d\udcde What\u2019s included:<\/strong> Unlimited calls to standard local, national and Aussie mobile numbers.<\/div>\n<p>You can <a href=\"https:\/\/letsbemates.com.au\/mate\/faq\/can-i-keep-my-existing-landline-telephone-number-on-nbn\/\" target=\"_blank\" rel=\"noopener\">keep your existing phone number<\/a> if it\u2019s currently active, or we can provide you with a new one \u2014 too easy.<\/p>\n<hr \/>\n<h3>Already signed up?<\/h3>\n<p>If you\u2019ve already added our VoIP service, we would\u2019ve sent you the setup details in an email. This includes your phone number and network password.<\/p>\n<p>You\u2019ll need to enter these details into your BYO VoIP device or compatible modem to get up and running.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #fff3cd; border-left: 5px solid #ffc107;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> We don\u2019t provide technical support for setting up BYO VoIP devices \u2014 but if you\u2019ve configured one before, it should be straightforward.<\/div>\n<h4>VoIP settings (for services activated before 10 June 2025)<\/h4>\n<ul>\n<li>SIP Proxy: <code>voice.mibroadband.com.au<\/code><\/li>\n<li>SIP Port: <code>5060<\/code><\/li>\n<\/ul>\n<h4>VoIP settings (for services activated from 10 June 2025)<\/h4>\n<ul>\n<li>SIP Proxy: <code>ip.wireline.com.au<\/code><\/li>\n<li>SIP Port: <code>5060<\/code><\/li>\n<\/ul>\n<p>These details, along with your unique phone number and password, are generally enough to configure most VoIP devices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can add an nbn home phone (VoIP) service to your MATE internet plan for just $9 per month. \ud83d\udcde What\u2019s included: Unlimited calls to standard local, national and Aussie mobile numbers. You can keep your existing phone number if it\u2019s currently active, or we can provide you with a new one \u2014 too easy&#8230;.<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How much does your nbn home phone (VoIP) service cost? | MATE<\/title>\n<meta name=\"description\" content=\"For an extra $9 per month on top of your monthly plan fee, you can add an nbn home phone (VoIP) service as part of your nbn connection.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/phone-voip-service-costs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How much does your nbn home phone (VoIP) service cost? 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