{"id":16,"date":"2019-05-28T06:36:58","date_gmt":"2019-05-27T20:36:58","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&#038;p=16"},"modified":"2025-07-29T11:42:36","modified_gmt":"2025-07-29T01:42:36","slug":"are-there-any-nbn-setup-fees","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/are-there-any-nbn-setup-fees\/","title":{"rendered":"Are there any nbn setup fees?"},"content":{"rendered":"<p>MATE does not charge any setup fees to activate an nbn connection at your address \u2705<\/p>\n<p>However, in some cases, <strong>nbn may apply a charge<\/strong> directly to the provider for the initial network build. This is most common in <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/why-is-there-an-nbn-new-development-fee-charge\/\" target=\"_blank\" rel=\"noopener noreferrer\">newly built homes or housing developments<\/a>.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #fff4e5; border-left: 5px solid #ffa000;\" role=\"note\" aria-label=\"Important note\"><strong>\u26a0\ufe0f Heads up:<\/strong> If applicable, the <strong>nbn New Development Fee<\/strong> is a once-off $300 charge (inc. GST). This will appear on your first bill if your address is affected.<\/div>\n<p>You can check whether this applies to your address when placing your order. If it does, we\u2019ll clearly display the fee before your service is processed \u2014 no surprises, no sneaky charges \ud83d\udcac<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e7f3fe; border-left: 5px solid #2196f3;\" role=\"note\" aria-label=\"Support info\"><strong>Need help?<\/strong> If you\u2019re unsure about fees or your address type, <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">reach out to our Aussie support team<\/a> and we\u2019ll talk you through it.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MATE does not charge any setup fees to activate an nbn connection at your address \u2705 However, in some cases, nbn may apply a charge directly to the provider for the initial network build. This is most common in newly built homes or housing developments. \u26a0\ufe0f Heads up: If applicable, the nbn New Development Fee&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,55,5],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are there any nbn setup fees? - MATE<\/title>\n<meta name=\"description\" content=\"Wondering if there are any nbn setup fees with MATE? We don\u2019t charge setup fees, but a one-off $300 New Development Fee may apply for newly built homes. 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