{"id":14,"date":"2019-05-28T06:36:32","date_gmt":"2019-05-27T20:36:32","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&#038;p=14"},"modified":"2025-07-29T13:42:08","modified_gmt":"2025-07-29T03:42:08","slug":"can-i-add-a-phone-service-to-my-nbn-internet-account","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-add-a-phone-service-to-my-nbn-internet-account\/","title":{"rendered":"Can I add a home phone service to my nbn plan?"},"content":{"rendered":"<p>Yes! For <strong>$9 per month<\/strong> (on top of your nbn plan fee), you can add a <strong>home phone (VoIP)<\/strong> service to your MATE nbn connection.<\/p>\n<p>You can <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-keep-my-existing-landline-telephone-number-on-nbn\/\" target=\"_blank\" rel=\"noopener\">keep your current number<\/a> (as long as it&#8217;s active with another provider), or we can give you a fresh one &#8211; your call!<\/p>\n<h3>\ud83d\udcde What&#8217;s included?<\/h3>\n<ul>\n<li>Unlimited calls to local, national and mobile numbers within Australia<\/li>\n<li>Works with most VoIP-compatible modems or ATA devices<\/li>\n<\/ul>\n<hr \/>\n<h3>Already have a MATE VoIP service?<\/h3>\n<p>If you\u2019ve added a VoIP service, we&#8217;ve already sent you the key details, including:<\/p>\n<ul>\n<li>Your MATE phone number<\/li>\n<li>Your SIP password<\/li>\n<li>Your configuration settings<\/li>\n<\/ul>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> You\u2019ll need to manually set up your VoIP-compatible modem or ATA using the below settings. We don\u2019t offer tech support for BYO VoIP devices, but if you\u2019ve set one up before, you&#8217;re good to go.<\/div>\n<h4>VoIP settings for services activated before 10 June 2025 (Engin)<\/h4>\n<ul>\n<li>SIP Proxy\/Registrar Address\/Outbound Proxy: <code>voice.mibroadband.com.au<\/code><\/li>\n<li>SIP Port: <code>5060<\/code><\/li>\n<\/ul>\n<h4>VoIP settings for services activated from 10 June 2025 (Wireline)<\/h4>\n<ul>\n<li>SIP Proxy: <code>ip.wireline.com.au<\/code><\/li>\n<li>SIP Port: <code>5060<\/code><\/li>\n<\/ul>\n<p>Need help choosing a compatible modem or VoIP device? Our <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">Aussie support team<\/a> is here to point you in the right direction.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yes! For $9 per month (on top of your nbn plan fee), you can add a home phone (VoIP) service to your MATE nbn connection. You can keep your current number (as long as it&#8217;s active with another provider), or we can give you a fresh one &#8211; your call! \ud83d\udcde What&#8217;s included? Unlimited calls&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Add a VoIP Home Phone to Your MATE nbn Plan | Unlimited Calls<\/title>\n<meta name=\"description\" content=\"Add a VoIP home phone service to your MATE nbn plan for just $9\/month. 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