{"id":13,"date":"2019-05-28T06:36:18","date_gmt":"2019-05-27T20:36:18","guid":{"rendered":"https:\/\/letsbemates.com.au\/mate\/?post_type=faq&p=13"},"modified":"2025-07-29T13:38:39","modified_gmt":"2025-07-29T03:38:39","slug":"can-i-get-a-technician-to-come-and-set-up-my-nbn","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-get-a-technician-to-come-and-set-up-my-nbn\/","title":{"rendered":"Can I get a technician to come and set up my nbn modem?"},"content":{"rendered":"

If needed, an nbn technician may visit your property to connect your nbn service \u2014 especially if it hasn\u2019t been connected before.<\/p>\n

However, the technician’s job is to set up the nbn connection only. They won\u2019t configure your modem\/router or connect your home devices like phones, TVs or laptops.<\/p>\n

\ud83d\udca1 Tip:<\/strong> If you need help setting up your modem or getting online, our Aussie-based support team<\/a> is just a call or message away.<\/div>\n","protected":false},"excerpt":{"rendered":"

If needed, an nbn technician may visit your property to connect your nbn service \u2014 especially if it hasn\u2019t been connected before. However, the technician’s job is to set up the nbn connection only. They won\u2019t configure your modem\/router or connect your home devices like phones, TVs or laptops. \ud83d\udca1 Tip: If you need help…<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,62],"acf":[],"yoast_head":"\nCan I get a technician to come and set up my nbn modem? - mate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/can-i-get-a-technician-to-come-and-set-up-my-nbn\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can I get a technician to come and set up my nbn modem? - mate\" \/>\n<meta property=\"og:description\" content=\"If needed, an nbn technician may visit your property to connect your nbn service \u2014 especially if it hasn\u2019t been connected before. 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