{"id":11765,"date":"2021-03-30T11:17:42","date_gmt":"2021-03-30T00:17:42","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=11765"},"modified":"2025-07-29T13:43:08","modified_gmt":"2025-07-29T03:43:08","slug":"moving-home-with-nbn-fttc","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-fttc\/","title":{"rendered":"Moving home with nbn FTTC?"},"content":{"rendered":"<p>If you <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/im-moving-address-and-want-to-transfer-my-service-what-happens\/\">plan to move home<\/a> and are currently connected to nbn via <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-curb-fttc\/\">Fibre to the Curb (FTTC)<\/a>, it&#8217;s worth preparing before relocating.<\/p>\n<p>This will help minimise disruption to your internet service.<\/p>\n<p>You must make sure that you leave any <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\">nbn supplied equipment<\/a> at the address you are moving out of.<\/p>\n<p><span data-preserver-spaces=\"true\">Your supplied nbn FTTC equipment includes:<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">The white nbn connection box (pictured below)<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The grey nbn telephone cable<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The black nbn power cord<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-11757 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-300x300.png\" alt=\"nbn FTTC Network Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>It is essential to understand that any nbn supplied equipment needs to stay at your current address \u2013 please do not take it with you.<\/p>\n<p>The nbn FTTC equipment is registered to the specific address. Therefore it will not work or be compatible with your new premises.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you plan to move home and are currently connected to nbn via Fibre to the Curb (FTTC), it&#8217;s worth preparing before relocating. This will help minimise disruption to your internet service. You must make sure that you leave any nbn supplied equipment at the address you are moving out of. Your supplied nbn FTTC&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moving home with nbn FTTC? - mate<\/title>\n<meta name=\"description\" content=\"If you plan to move home and are currently connected to nbn via Fibre to the Curb (FTTC), it&#039;s worth preparing before relocating.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-fttc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moving home with nbn FTTC? - mate\" \/>\n<meta property=\"og:description\" content=\"If you plan to move home and are currently connected to nbn via Fibre to the Curb (FTTC), it&#039;s worth preparing before relocating.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-fttc\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T03:43:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-300x300.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-fttc\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-fttc\/\",\"name\":\"Moving home with nbn FTTC? 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