{"id":11764,"date":"2021-03-30T11:11:58","date_gmt":"2021-03-30T00:11:58","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=11764"},"modified":"2025-07-29T13:43:03","modified_gmt":"2025-07-29T03:43:03","slug":"moving-home-with-nbn-hfc","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-hfc\/","title":{"rendered":"Moving home with nbn HFC?"},"content":{"rendered":"<p>If you <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/im-moving-address-and-want-to-transfer-my-service-what-happens\/\">plan to move home<\/a> and are currently connected to nbn via <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-hybrid-fibre-coaxial-hfc\/\">Hybrid Fibre Coaxial (HFC)<\/a>, it&#8217;s worth preparing before you relocate.<\/p>\n<p>This will help minimise disruption to your internet service.<\/p>\n<p>You must make sure that you leave any <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\">nbn supplied equipment<\/a> at the address you are moving out of.<\/p>\n<p>Your supplied nbn HFC equipment includes:<\/p>\n<ul>\n<li>The nbn connection box (pictured below)<\/li>\n<li>The white coaxial connection cable<\/li>\n<li>The black power adaptor<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-11759\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png\" alt=\"nbn HFC Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>It is essential to understand that any nbn supplied equipment needs to stay at your current address \u2013 please do not take it with you.<\/p>\n<p>The nbn HFC equipment is registered to the specific address. Therefore it will not work or be compatible with your new premises.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you plan to move home and are currently connected to nbn via Hybrid Fibre Coaxial (HFC), it&#8217;s worth preparing before you relocate. This will help minimise disruption to your internet service. You must make sure that you leave any nbn supplied equipment at the address you are moving out of. Your supplied nbn HFC&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moving home with nbn HFC? - mate<\/title>\n<meta name=\"description\" content=\"If you plan to move home and are currently connected to nbn via Hybrid Fibre Coaxial (HFC), it&#039;s worth preparing before you relocate.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-hfc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Moving home with nbn HFC? - mate\" \/>\n<meta property=\"og:description\" content=\"If you plan to move home and are currently connected to nbn via Hybrid Fibre Coaxial (HFC), it&#039;s worth preparing before you relocate.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-hfc\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T03:43:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-hfc\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/moving-home-with-nbn-hfc\/\",\"name\":\"Moving home with nbn HFC? 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