{"id":11741,"date":"2021-03-30T10:53:00","date_gmt":"2021-03-29T23:53:00","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=11741"},"modified":"2025-07-29T11:48:03","modified_gmt":"2025-07-29T01:48:03","slug":"what-is-nbn-supplied-equipment","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/","title":{"rendered":"What is nbn supplied equipment?"},"content":{"rendered":"<p><strong>nbn supplied equipment<\/strong> refers to any gear installed at your home by <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn\/\" target=\"_blank\" rel=\"noopener\">nbn<\/a> as part of getting you connected to the network.<\/p>\n<p>This equipment varies depending on the <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn\/\" target=\"_blank\" rel=\"noopener\">nbn technology type<\/a> at your address. The most common equipment includes:<\/p>\n<ul>\n<li>The nbn connection box (also called an NTD or modem, depending on technology)<\/li>\n<li>Cabling from the street to the home<\/li>\n<li>Wall sockets or faceplates with the nbn logo<\/li>\n<\/ul>\n<p>You can usually identify this equipment by the <strong>nbn logo<\/strong> printed on it.<\/p>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> If you\u2019re <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/im-moving-address-and-want-to-transfer-my-service-what-happens\/\" target=\"_blank\" rel=\"noopener\">moving house<\/a>, don\u2019t take your nbn-supplied equipment with you. It belongs to nbn and must stay at the property.<\/div>\n<p style=\"text-align: center;\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-11759 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png\" alt=\"nbn HFC Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"wp-image-11760 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Back-300x300.png\" alt=\"nbn HFC Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Back-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Back-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Back-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Back.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<em>Pictured above is the nbn supplied equipment for a <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-hybrid-fibre-coaxial-hfc\/\" target=\"_blank\" rel=\"noopener\">Hybrid Fibre Coaxial (HFC)<\/a> connection.<\/em>\n<p style=\"text-align: center;\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-11757 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-300x300.png\" alt=\"nbn FTTC Network Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Front.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"wp-image-11758 aligncenter\" src=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Back-300x300.png\" alt=\"nbn FTTC Network Connection Device\" width=\"600\" height=\"600\" srcset=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Back-300x300.png 300w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Back-150x150.png 150w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Back-768x768.png 768w, https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_VDSL-Back.png 1080w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<em>Pictured above is the nbn supplied equipment for a <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-fibre-to-the-curb-fttc\/\" target=\"_blank\" rel=\"noopener\">Fibre to the Curb (FTTC)<\/a> connection.<\/em>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #e7f3fe; border-left: 5px solid #2196f3;\" role=\"note\" aria-label=\"Support info\"><strong>\ud83d\udcac Need help?<\/strong> Not sure what equipment you should have or if something is missing? <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\" target=\"_blank\" rel=\"noopener\">Reach out to our Aussie-based support team<\/a> or give us a buzz on <a href=\"tel:131413\">13 14 13<\/a>.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>nbn supplied equipment refers to any gear installed at your home by nbn as part of getting you connected to the network. This equipment varies depending on the nbn technology type at your address. The most common equipment includes: The nbn connection box (also called an NTD or modem, depending on technology) Cabling from the&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,63,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is nbn supplied equipment? - MATE<\/title>\n<meta name=\"description\" content=\"nbn supplied equipment refers to any equipment nbn installs in your home as part of the network rollout.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is nbn supplied equipment? - MATE\" \/>\n<meta property=\"og:description\" content=\"nbn supplied equipment refers to any equipment nbn installs in your home as part of the network rollout.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\" \/>\n<meta property=\"og:site_name\" content=\"mate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/matecommunicate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T01:48:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.letsbemates.com.au\/mate\/wp-content\/uploads\/2021\/03\/NTD-IMAGES_Arris-Front-300x300.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@matecommunicate\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\",\"url\":\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-is-nbn-supplied-equipment\/\",\"name\":\"What is nbn supplied equipment? 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