{"id":11711,"date":"2021-03-22T13:38:53","date_gmt":"2021-03-22T02:38:53","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=11711"},"modified":"2026-01-22T10:26:00","modified_gmt":"2026-01-21T23:26:00","slug":"how-to-improve-your-nbn-download-speeds-for-fast-internet","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/how-to-improve-your-nbn-download-speeds-for-fast-internet\/","title":{"rendered":"How do I optimise my home setup for fast nbn plans?"},"content":{"rendered":"<p>If you&#8217;re on one of our faster plans (like the No Worries 500\/50, Fair Dinkum 750\/50, the Flamin&#8217; Fast nbn 1000\/100, or Scorchin\u2019 Fast nbn 2000), your in home setup can make a big difference to your experience.<\/p>\n<p>Here is what you need to know to make sure you are getting the best out of your connection.<\/p>\n<h3>Why does your home setup matter?<\/h3>\n<p>Even with a top speed nbn plan, factors inside your home can affect performance:<\/p>\n<ul>\n<li>Where your router is placed<\/li>\n<li>The age and quality of your devices<\/li>\n<li>Interference from walls, furniture or other electronics<\/li>\n<li>Whether you are using Wi Fi or Ethernet<\/li>\n<\/ul>\n<p>These can all impact things like streaming, online gaming, and video calls.<\/p>\n<h3>1. Router placement tips<\/h3>\n<ul>\n<li>Put your router in a central, elevated position.<\/li>\n<li>Avoid placing it near fridges, TVs, microwaves or behind furniture.<\/li>\n<li>Keep it off the floor and away from enclosed spaces like cupboards.<\/li>\n<li>Make sure it is in the same building, room or level where you need internet the most.<\/li>\n<li>For larger homes, consider using a mesh Wi Fi system to extend your coverage.<\/li>\n<\/ul>\n<div class=\"video-container\"><iframe loading=\"lazy\" title=\"Upgraded your nbn but speeds still slow? Fix your home setup first\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xCPy-4cKayk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<h3>2. Use the right equipment<\/h3>\n<ul>\n<li>Your router should support <span style=\"font-weight: 600;\">Gigabit Ethernet<\/span> (10\/100\/1000 Mbps) on both LAN and WAN ports for 500 Mbps and 1000 Mbps plans.<\/li>\n<li>For Scorchin\u2019 Fast nbn 2000, your router should have <span style=\"font-weight: 600;\">multi gigabit ports<\/span> on both WAN and LAN (minimum 2.5 Gbps).<\/li>\n<li>For wireless, <span style=\"font-weight: 600;\">Wi Fi 6 (802.11ax)<\/span> is ideal, or at minimum <span style=\"font-weight: 600;\">Wi Fi 5 (802.11ac)<\/span>. Remember, speeds may be lower over Wi Fi.<\/li>\n<li>For the best performance on 2000 Mbps plans, <span style=\"font-weight: 600;\">Wi Fi 6E<\/span> or <span style=\"font-weight: 600;\">Wi Fi 7<\/span> is recommended.<\/li>\n<li>Use <span style=\"font-weight: 600;\">CAT6<\/span> or better Ethernet cables to support faster wired speeds, especially on 1000 Mbps and 2000 Mbps plans.<\/li>\n<\/ul>\n<table style=\"border-collapse: collapse; width: 100%; border: 1px solid #ccc;\">\n<thead style=\"background-color: #f2f2f2;\">\n<tr>\n<th style=\"padding: 10px; border: 1px solid #ccc;\">Cable type<\/th>\n<th style=\"padding: 10px; border: 1px solid #ccc;\">Max speed<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">CAT6a<\/td>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">Up to 10Gbps<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">CAT6<\/td>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">Up to 5Gbps<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">CAT5e<\/td>\n<td style=\"padding: 10px; border: 1px solid #ccc;\">Up to 1Gbps<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Read more information on <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/router-for-fast-nbn-plans\">what type of router you need for fast nbn plans<\/a>.<\/p>\n<h3>3. Device compatibility matters<\/h3>\n<ul>\n<li>Not all devices are created equal. Older phones, laptops or tablets might not support higher speeds.<\/li>\n<li>Check that your devices support <span style=\"font-weight: 600;\">Wi Fi 5<\/span> or <span style=\"font-weight: 600;\">Wi Fi 6<\/span>. Remember, speeds may be lower over Wi Fi.<\/li>\n<li>Use Ethernet for gaming consoles, smart TVs or desktops when you can, especially on 1000 Mbps and 2000 Mbps plans.<\/li>\n<li>For laptops and desktops, make sure the network card supports <span style=\"font-weight: 600;\">Gigabit speeds<\/span> for 500 Mbps and 1000 Mbps plans, and <span style=\"font-weight: 600;\">multi gigabit<\/span> (2.5 Gbps) for 2000 Mbps plans.<\/li>\n<\/ul>\n<h4>To check your Ethernet speed:<\/h4>\n<p><span style=\"font-weight: 600;\">On Windows<\/span><\/p>\n<ul>\n<li>Go to Start &gt; Settings &gt; Network &amp; Internet<\/li>\n<li>Click <span style=\"font-weight: 600;\">Change adapter options<\/span><\/li>\n<li>Double click your Ethernet connection<\/li>\n<li>Check if the <span style=\"font-weight: 600;\">Speed<\/span> says 1.0 Gbps or higher<\/li>\n<\/ul>\n<p><span style=\"font-weight: 600;\">On Mac<\/span><\/p>\n<ul>\n<li>Open Network Utility and look for <span style=\"font-weight: 600;\">Link Speed<\/span> (should show 1 Gbps or higher)<\/li>\n<li>MacBooks may need a Thunderbolt or USB C to Ethernet adapter, and for 2000 Mbps plans a 2.5 Gbps capable adapter is recommended.<\/li>\n<\/ul>\n<h3>4. Avoid peak hour slowdowns<\/h3>\n<ul>\n<li>Internet speeds can dip between 7pm and 11pm due to high usage across the network.<\/li>\n<li>Schedule big downloads or updates outside these hours for better performance.<\/li>\n<\/ul>\n<h3>5. Wi Fi performance tips<\/h3>\n<ul>\n<li>Use the <span style=\"font-weight: 600;\">5GHz<\/span> Wi Fi band for faster speeds and less interference instead of 2.4GHz where possible.<\/li>\n<li>For the very best performance on ultra fast plans, routers that support <span style=\"font-weight: 600;\">6GHz<\/span> bands via Wi Fi 6E or Wi Fi 7 can help reduce congestion.<\/li>\n<li>Avoid having too many devices connected at once where possible, especially during peak times.<\/li>\n<li>Keep firmware on your router up to date.<\/li>\n<\/ul>\n<h3>6. Need even more help?<\/h3>\n<ul>\n<li>Check out our <a href=\"https:\/\/www.letsbemates.com.au\/mate\/flamin-fast-1000-50\/\">Flamin&#8217; Fast nbn 1000\/100 FAQs<\/a> for plan specific recommendations.<\/li>\n<li>Read our FAQ on <a href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/what-do-i-need-to-get-full-speed-on-scorchin-fast-nbn-2000\/\">what you need to get the full speed on Scorchin\u2019 Fast nbn 2000<\/a>.<\/li>\n<li><a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">Chat to our support team<\/a> for help with setup and speed optimisation.<\/li>\n<\/ul>\n<p>Optimising your home network helps you get the speeds you are paying for, especially on our fastest plans. If you are not sure where to start, just <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">reach out to our support team<\/a> and we will walk you through it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re on one of our faster plans (like the No Worries 500\/50, Fair Dinkum 750\/50, the Flamin&#8217; Fast nbn 1000\/100, or Scorchin\u2019 Fast nbn 2000), your in home setup can make a big difference to your experience. Here is what you need to know to make sure you are getting the best out of&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,47,62],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to optimise your home for fast nbn speeds | MATE<\/title>\n<meta name=\"description\" content=\"Learn how to optimise your home setup for fast nbn plans. 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