{"id":10745,"date":"2020-09-30T11:41:18","date_gmt":"2020-09-30T01:41:18","guid":{"rendered":"https:\/\/www.letsbemates.com.au\/mate\/?post_type=faq&#038;p=10745"},"modified":"2025-07-29T13:34:55","modified_gmt":"2025-07-29T03:34:55","slug":"i-have-received-my-self-install-kit-how-do-i-connect-my-hfc-connection-device","status":"publish","type":"faq","link":"https:\/\/www.letsbemates.com.au\/mate\/faq\/i-have-received-my-self-install-kit-how-do-i-connect-my-hfc-connection-device\/","title":{"rendered":"I have received my self-install kit &#8211; how do I connect my HFC Connection Device?"},"content":{"rendered":"<p>If you\u2019ve received an nbn HFC Connection Device in the mail, that means you&#8217;re eligible for a self-installation \u2014 no technician visit needed!<\/p>\n<p>The video below shows you step-by-step how to set up and connect the device at your home:<\/p>\n<div style=\"position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; margin-bottom: 1.5em;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/www.youtube.com\/embed\/iSKUn_oPtSM\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<div style=\"margin-top: 1em; margin-bottom: 1.5em; padding: 1em; background-color: #d7f6e6; border-left: 5px solid #00b26b;\" role=\"note\" aria-label=\"Helpful tip\"><strong>\ud83d\udca1 Tip:<\/strong> Make sure your coaxial wall socket is in good condition and accessible before you begin. If you&#8217;re not sure which socket to use, give our team a buzz.<\/div>\n<p>Still need a hand? Our <a href=\"https:\/\/www.letsbemates.com.au\/mate\/support\/\">Aussie-based support team<\/a> is just a call or click away. We&#8217;re here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve received an nbn HFC Connection Device in the mail, that means you&#8217;re eligible for a self-installation \u2014 no technician visit needed! The video below shows you step-by-step how to set up and connect the device at your home: \ud83d\udca1 Tip: Make sure your coaxial wall socket is in good condition and accessible before&#8230;<\/p>\n","protected":false},"featured_media":0,"template":"","faq_category":[2,63],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I have received my self-install kit - how do I connect my HFC Connection Device? - mate<\/title>\n<meta name=\"description\" content=\"If you have been sent an nbn\u2122 HFC Connection Device, then you are eligible for a self-installation of this device, and no technician visit is required.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.letsbemates.com.au\/mate\/faq\/i-have-received-my-self-install-kit-how-do-i-connect-my-hfc-connection-device\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I have received my self-install kit - how do I connect my HFC Connection Device? 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