Mates Rates

On top of all the benefits of your plan, becoming a MATE customer gives you instant access to a range of exclusive offers from our partners. It’s what we like to call Mates Rates!

Become a MATE today to get access to exclusive “Mates Rates” deals!

Save $30 when you spend $300 or more!

Get $30 off your next order over $300 with Australia’s largest online appliance retailer!

Order now for free delivery to most areas. They’ll even take away your old appliance & install the new one!

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A further 5% off all orders

The Malt Shovel Garage offers a curated line up of boutique, local and international craft beers

Get a further 5% off already reduced prices, just for being a MATE!

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40% off your first box + free shipping

Hello Fresh delivers easy-to-follow recipes with fresh, seasonal ingredients to your door every week!

Get 40% off your first box + free shipping and 10% off the following 9 boxes!

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2-month free subscription

With more than 5000 magazines in one app, Readly gives you a world of reading at your fingertips!

Get all the latest news, food, fitness, fashion and much, much more!

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$100 off your first order

Back Australia and New Zealand’s best winemakers. Drink better wine and pay fair prices!

Restock your wine cabinet with $100 off your first order with Naked Wines, just for being our mate!

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**Switch your home loan to get $2000* cashback!**

If you are buying a new home or refinancing, go with the bank that supports their mates!

Get access to great interest rates, just for being our mate! (*conditions apply)

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frequently asked questions

when do the Mates Rates offers expire?

All Mates Rates offers are subject to change or expire at any time. You can take advantage of our partner offers whenever you like, but know that we are always adding and updating partners!

I'm a MATE customer already, how do I get access to Mates Rates?

Email us at [email protected] and we’ll send you your exclusive Mates Rates offers!

I just signed up with MATE, when do I get access to Mates Rates?

Within one (1) business day of your internet or mobile service being activated, you’ll receive an email with your exclusive Mates Rates offers!

what if I have a question about the offer or products?

For any specific questions about the products or offer, you will need to contact the relevant partner directly. MATE staff are unable to assist with these enquiries.

can I share these deals with my friends and family?

No, these offers are exclusive for MATE customers only.

I have a business and want to be part of Mates Rates

We would love to hear from you! Please send your details to [email protected] and we will be in touch to discuss details!

what our mates are saying about us

Mate are the only company that actually found my NBN connection. Literally every other provider could not find my property listing on the NBN database. They are compassionate to an individuals circumstance and try their best to work with you. Would highly recommend their services.

Jai N.
Customer service is incredible, super friendly and extremely helpful. You are talking with people that also speak fluent English which is a plus when trying to communicate over the phone. There really is no complications with this company, so easy to sign up, and even easier to end the contract. (I was moving overseas) but if I wasn't, I would be happy to stay with Mate.

Esther
Been with mate for almost a year now and I'm happy with the service provided and the price. Never experienced dropouts. I've moved house and the transition from one place to the other has been very smooth. Definitely recommend to others looking for a good service

Cosimo Vozza
I'm 74 years old and I couldn't easily connect with the internet at our new house. I was coming from an FTTP to an FTTN connection. The Technician who made it happen during my phone call was very patient, very understanding and above all very knowledgeable. YES, my lifeline has been restored. Thank you Mates.

davrown
Started on a 12mb connection. It was so easy to get connected. Mates had the job done in 1 day when optus had taken weeks until I gave up. Second month I wanted to go up to 25mb connection and mate explained that well. When I stuffed up the dates mate helped me fix that too (even though it was 100% my stuff up). Couldnt be happier with their customer service and ease of getting connected.

Jay
I received the modem within 3 days of the order and the set up was very simple. There was an issue with the NBN box as I use Wireless NBN. The call centre was very helpful. There were no lengthy on holds or overseas call centre experience. The issue was fixed quickly. we are very happy with the service

Yasas S.